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Labette Health clinic

Labette Health

Internal Medicine • Independence, KS

3.9/5(167 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Internal Medicine-Independence is an adult primary care clinic in Independence, Kansas, offering internal medicine services as part of Labette Health. The clinic serves as a medical home and provides patients with electronic medical record access to specialists for coordinated care.

Services Offered

  • Internal Medicine clinic
  • adult primary care
  • primary care
  • medical home
  • electronic medical record access to specialists

Technology & Equipment

  • electronic medical records (EMR)
  • portal access for specialists

Insurance & Payment

Not published.

Languages Spoken

Not published.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Cleveland Clinic Provider Page: 4.9 out of 5 (63 reviews (Dr. Khabbaza))
  • Cleveland Clinic Provider Page: 4.9 out of 5 (23 reviews (Dr. Turner))
  • Healthgrades: 4.4 out of 5 (18 reviews (Dr. Rutkowski))
  • Birdeye (Labette Health Independence Healthcare Center): 2.5 out of 5 (63 reviews)

Patients praise

  • Providers are generally described as knowledgeable, thorough, and professional
  • Many patients appreciate doctors who are good listeners and take their time during visits
  • High patient satisfaction with clinical care once access is obtained
  • Some practices are praised for compassionate and friendly staff members

Common complaints

  • Long wait times for appointments and office visits
  • Difficulties with administrative staff and communication (e.g., long hold times, rude interactions)
  • Challenges with billing processes (e.g., unclear bills, unexpected fees, double billing)
  • Perceived poor care models (e.g., difficulty seeing the actual doctor versus mid-level providers)
  • Scheduling cancellations and rescheduling issues

"Long wait time to see Dr Turner is my only complaint, happens every year! But she is great and takes her time with seems all her patients so that almost makes up for the wait"

- Cleveland Clinic Provider Page

"On the day and time of my first appointment I arrived to find out he was several hours behind schedule and rescheduling patients. My rescheduled appointment was then canceled and rescheduled again..."

- Healthgrades

"Dr. Khabbaza conducted a very thorough exam based on a complete review of my medical record as well as many questions during our visit. He Is kind without sacrificing professionalism and critical evaluation."

- Cleveland Clinic Provider Page

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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