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Missouri - Centerstone clinic

Missouri - Centerstone

Mental Health • Independence, MO

2.1/5(230 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Centerstone Independence likely refers to Centerstone’s Missouri operations, including its presence in Independence as part of Centerstone’s Missouri services. Key context from Centerstone’s Missouri footprint: - Organization: Centerstone is a large nonprofit behavioral health system offering mental health care, addiction treatment, and social supports. It operates across multiple Missouri sites, with ongoing community-based programs and a Youth Resiliency Campus in Missouri. - Missouri activities: News and updates show recent expansions and community partnerships within Missouri (e.g., Youth Resiliency Campus operations in Springfield; ribbon-cuttings for new or transitioning facilities; involvement with state health partners). - Services: Focus on mental health, trauma services, youth residential treatment, veteran/military services, and crisis/crisis lifeline leadership in the broader Centerstone network. - Contact (Missouri-related): For general Centerstone inquiries, use the main Centerstone contact channels; Missouri-specific updates are typically posted on the Centerstone Missouri pages and regional announcements. You may want to: - Visit Centerstone.org and navigate to Missouri locations or search for Independence, MO. - Contact Centerstone’s Missouri regional offices or use the general contact emails/phones listed (customer.care@centerstone.org, 877-467-3123, 615-463-6610) to confirm Independence-specific services and intake procedures.

Services Offered

  • Behavioral Health Crisis Center
  • Comprehensive Mental Health Services
  • Outpatient Services
  • Treatment (MAT)
  • Outpatient Services - various programs

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Trustindex: 2.2 out of 5 stars (13 reviews)
  • Yelp (brand-wide): 1.8 out of 5 stars (93 reviews)
  • Alcoholism.org (referenced average for Independence location): 2.4 out of 5 stars (124 reviews)

Patients praise

  • Offers comprehensive services including inpatient, outpatient, and MAT
  • Accredited (CARF) facility
  • Serves individuals with co-occurring mental health conditions

Common complaints

  • Difficulty reaching staff by phone or getting calls returned
  • Negligence or delays in medication management and pharmacy refills
  • High staff turnover impacting continuity of care
  • Redundant or unhelpful intake processes
  • Perception of being passed around or falling through the cracks of the system

"They will take your $ (insurance) but the services provided are sketchy and unhelpful at best at times, they will fail you in general, and you may fall through the cracks of its system."

- LocalityBiz review of CMHS in Independence

"Absolutely negligent. Medical documentation was requested from them more then once for my husband and they refused to send it or was TOO LAZY to do it. Just absolutely unprofessional. 0/10 not recommended at all."

- Trustindex review of Centerstone

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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