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Find a Primary Care Doctor in Independence, MO clinic

Find a Primary Care Doctor in Independence, MO

Primary Care • Independence, MO

4.8/5(389 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Team

  • Herbert E. Dempsey, MD/DO - DO
  • Michael E. Monaco - MD
  • Kulnarin Gay Purcell - MD

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades: 4.9 out of 5 stars (76 reviews) (76 reviews)
  • CenterWell Primary Care: 4.84 out of 5 stars (226 ratings) (226 ratings)
  • Healthgrades: 4.5 out of 5 stars (22 reviews) (22 reviews)
  • WebMD: 5.0 out of 5 stars (41 ratings) (41 ratings)
  • U.S. News & World Report: 4 out of 5 (24 reviews) (24 reviews)

Patients praise

  • Doctors and nurse practitioners who are attentive listeners and compassionate
  • Thorough and knowledgeable patient care
  • Efficient and friendly office staff and nurses
  • Clear communication and ability to explain complex health information in understandable terms
  • Availability of telehealth options

Common complaints

  • Long wait times and delays in returning calls
  • Difficulty scheduling or feeling rushed during appointments
  • Concerns about administrative/office management issues unrelated to the provider's medical skill

"Dr. Kratt has been my PCP for many years now, and I have never found a doctor as caring and open for discussion... He always explains things to the fullest."

- Healthgrades review for Dr. Logan Kratt

"She always greets me with a smile, listens carefully, explains things thoroughly when I ask, and genuinely takes an interest in how I feel... She never rushes me and that's important."

- CenterWell Primary Care review for Thuytien Thi Le, APRN

"In regards to the previous patients complaints, those issues are related to the company Meritas Health and their Manager. Over booking doctors, Issues with the office returning my calls 3 days in a row."

- Healthgrades review for Dr. James Marx

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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