Community Health Network
Primary Care • Indianapolis, IN • Since 1950
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Primary Care services from Community Health Network (CHN) in Indianapolis, Indiana. CHN is a nonprofit health system with a broad continuum of care, including primary care, virtual care, specialty care, cancer, cardiovascular, orthopedic, behavioral health, and more. They operate more than 200 sites in Central Indiana and employ thousands of staff. For primary care specifically, CHN offers patient-centered primary care across multiple locations in the Indianapolis area, with options for in-person and virtual visits.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What primary care options are available at Community Health Network?
Options include Community Virtual Primary Care, On-Demand Virtual Care, Community Clinic at Walgreens, and Community-GoHealth Urgent Care.
Social Media
Photos
Photos published by Community Health Network showing the primary care practice in Indianapolis, IN.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Community Hospital South): 3.3/5 (1,029 reviews)
- Birdeye (Family Medicine Care - Southpointe): 2.5/5 (13 reviews)
- Birdeye (Family Medicine Care): 3.3/5 (16 reviews)
- Birdeye (Jane Pauley Community Health Center, Castleton): 3.9/5 (55 reviews)
- Ratings.MD (Cardiology): 4.8/5 (10,943 verified ratings)
Patients praise
- Specific doctors and nurse practitioners praised for being knowledgeable, caring, and attentive
- Efficient post-surgery care in some departments
- Some office environments described as clean and kid-friendly
- Positive experiences with follow-up communication in specialized departments like cardiology
Common complaints
- Billing issues and alleged misrepresentation of services
- Poor administrative and support staff performance (e.g., long wait times, scheduling errors, unprofessionalism)
- Communication difficulties regarding test results and prescription refills
- Concerns over bedside manner, perceived lack of empathy, and dismissive attitudes from some providers
- Instances of inadequate physical examinations or misdiagnoses
"The staff terrible ! Had to wait ten days for a prescription refill for anxiety. Other times had to wait 6 7 days. I have canceled appts only to have them contact me three times regarding my canceled appt..."
- Birdeye (Community Hospital South Review)"My current Dr is good at pretending to be a good listener, but doesn’t care about what I’m saying... Seemed annoyed with my possible issues... The level of blunt rude disregard bedside manner gave me extreme anxiety."
- Birdeye (Family Medicine Care - Southpointe Review)"The whole staff was great! very attentive and did not rush my progress/recovery after surgery. They worked really well together like an oiled machine."
- Yelp (Community Health Network Review)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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