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Riverside University Health System clinic

Riverside University Health System

Neurology • Indio, CA

3.0/5(31 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

The Riverside University Health System (RUHS) is a U.S. government healthcare agency based in Moreno Valley, California, with multiple facilities in Riverside. It operates as a hospital/healthcare organization offering behavioral health services, long-term care, mental health plans, and patient rights protections. It has 4 offices in the United States (all in California: Riverside and Moreno Valley), and a staff size of about 1,035. The organization is active and publicly accessible via ruhealth.org, with a LinkedIn presence and general contact at chawebmaster@rivcocha.org or +1 951-358-5000. The provided data does not indicate a specific Indio location for RUHS; the listed offices are in Riverside and Moreno Valley, CA.

Services Offered

  • Neurology
  • Brain Injury Medicine
  • Psychiatry
  • Preventive care
  • Specialized treatment
  • Comprehensive medical services in one location

Team

  • Danae B. Smart, Neurology/Brain Injury Medicine (and Psychiatry mentioned) - MD
  • Todd A. Dawson, Neurology/Brain Injury Medicine (and Psychiatry mentioned) - MD

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the clinic hours?

Opening Friday at 7:30 am and continuously 7:30 am–6:30 pm Monday through Friday; Saturday 7:30 am–6:30 pm; Sunday closed.

Awards & Accreditations

  • Ranked in top 20% of Community Health Centers for clinical quality measures by HRSA for three consecutive years
  • Advancing HIT for Quality
  • Health Disparities Reducer
  • Health Center Quality Leader
  • Access Enhancer

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Riverside University Health System-Medical Center): Patient Experience: 63% would definitely recommend; 64% gave rating of 9 or 10 (HCAHPS-based) (not stated)
  • HelpConnectUsa (Indio Community Health Center - RUHS): 3/5 (31 reviews)
  • Yelp (Indio Community Health Center): not stated (page shows individual reviews; highlight includes positive feedback) (not stated)

Patients praise

  • Staff and specific providers described positively on Yelp
  • Patient experience measures include a majority indicating they would recommend (Healthgrades/HCAHPS)
  • Community health center is presented as part of RUHS with accessible location info (official RUHS pages)

Common complaints

  • Lower-than-national-average patient experience indicators on Healthgrades/HCAHPS (3% lower)
  • Some provider/patient experiences described as unprofessional or incompetent on Healthgrades provider reviews (hospital page contains negative review excerpts)
  • Overall rating on HelpConnectUsa is 3/5 (moderate)

"“The staff here are the greatest and help you in anyway . Dr. Kramer is the best Dr. around.He will help get what you need and will give you his advice.”"

- Yelp review excerpt for “Indio Community Health Center”

"“Doctor doesn't fully examine you… The staff is Totally incompetent.”"

- Healthgrades page includes negative provider review excerpts for RUHS Medical Center

"“Patient experience measures… based on HCAHPS survey data…”; “Patients who gave a rating of 9 or 10… 3% lower than the national average” and “Would definitely recommend… 3% lower than the national average.”"

- Healthgrades patient experience section for RUHS Medical Center

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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