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Northpointe Behavioral Health clinic

Northpointe Behavioral Health

Behavioral Health • Iron Mountain, MI • Multiple locations (Kingsford, Iron River, Menominee) + Dickinson/Iron/Menominee Clinical Office locations for walk-in screenings locations

2.1/5(17 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Northpointe Behavioral Healthcare System is a government-funded community mental health provider serving adults, children, and families with serious mental illness and developmental disabilities in Dickinson, Iron, and Menominee Counties. They operate 6 offices in the United States, including locations in Iron River, Kingsford (HQ), Menominee, and nearby towns in Michigan. Services include emergency services, residential settings, and person-centered behavioral health care, plus self-determination services. Main contact options include multiple phone numbers and confidential access screenings. Headquarters: Kingsford, Michigan.

Services Offered

  • Adult Services
  • Children and Family Based Services
  • Specialty Services
  • Emergency and Crisis Services
  • Crisis Counseling
  • Crisis Screenings
  • Walk-in Crisis Screenings
  • Confidential Access Screening
  • Toll-free crisis line
  • 24/7 crisis screenings
  • CARF Accredited

Team

  • NORTHPOINTE CUSTOMER SERVICE - Customer Service

Insurance & Payment

Not published.

No one will be denied access to services due to inability to pay; sliding fee schedule based on family size and income

Sliding fee scale based on family size and income, No one denied access due to inability to pay, Sliding fee scale, Financial assistance based on income/household size

Languages Spoken

Not published.

Pricing

  • Crisis screenings 24 hours / 7 days a week
  • Discounted/sliding fee schedule based on income and family size

FAQs

What is the crisis line number?

Northpointe Crisis Line ~ 1-800-750-0522

What are the crisis screening hours?

CRISIS SCREENINGS are available 24 hours / 7 days a week.

How can I contact Northpointe for crisis support?

Contact Northpointe at 1-800-750-0522.

Are there any payment considerations or discounts?

No one will be denied access to services due to inability to pay; there is a discounted/sliding fee schedule based on family size and income.

Where are the crisis screenings offered?

Nearest Emergency Department locations in Iron River, Iron Mountain, Escanaba, & Menominee; Walk-in Crisis Screenings at Dickinson, Iron, and Menominee Clinical Office locations Monday-Friday 8am–4pm.

Awards & Accreditations

  • CARF Accredited

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Rehab.com (Iron River location): 2.4/5 (5 reviews)
  • Rehab.com (Kingsford location): 1.92/5 (12 reviews)

Patients praise

  • Some previous clients have expressed satisfaction with the caring staff and program effectiveness

Common complaints

  • Concerns regarding the effectiveness of crisis management and pre-hospitalization screenings
  • Reports of unprofessional or unqualified staff interactions
  • Complaints about medication management and administrative processes for disability cases
  • Internal workplace culture issues including claims of toxic cliques and unfair rule application

"Literally will put people in positions of running out of medications..."

- Rehab.com review

"Tying up law enforcement officers for days at time while waiting for patient screenings and hospital beds to become available is not effective..."

- Iron Mountain Daily News report on county official concerns

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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