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Imaging and Radiology - Irving clinic

Imaging and Radiology - Irving

Diagnostic Imaging • Irving, TX

4.2/5(460 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Imaging and Radiology at Baylor Scott & White Medical Center – Irving in Irving, TX offers advanced diagnostic imaging procedures including MRI, breast MRI, nuclear medicine, ultrasound, computed tomography, and PET scans. The facility is accredited by the American College of Radiology and staffed by board-certified radiologists who return results within 24 hours, usually the same day. The center also provides lung cancer screening for high-risk patients using low-dose CT scans.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Touchstone Imaging South Irving): 4.7/5 stars (364 reviews)
  • xrayinterpreter.com (Baylor Scott & White Medical Center - Irving): 2.4/5 stars (96 reviews)

Patients praise

  • Friendly and helpful staff in some interactions
  • Easy scheduling process
  • Clean facility environment
  • Professional technicians who help put patients at ease

Common complaints

  • Rude or unprofessional customer service at front desk
  • Billing issues, including unexpected charges, incorrect insurance billing, and failure to resolve billing disputes
  • Long delays or failure to provide imaging results to physicians
  • Facility limitations such as old or small equipment causing discomfort
  • Concerns regarding the accuracy of diagnostic reports

"The front desk lady she’s not listening me and whenever I was trying to saying something about my insurance she’s just starting to ignoring me... her attitude is not good with me she was very rude."

- Sobia Owais (via Birdeye/Google)

"Judging by the other reviews listed, it seems that this may be a pattern of unethical billing practices."

- Better Business Bureau Complaint

"The whole experience from start to finish was great. Dee the young lady at the front office was super sweet and kind. She put me at ease with my anxiety."

- T. Miller (via LocalityBiz)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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