UT Southwestern Medical Center at Las Colinas
Internal Medicine • Irving, TX
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Primary Care at UT Southwestern Medical Center's Las Colinas clinic in Irving, Texas offers internal medicine services including chronic disease management, preventive medicine, routine well-visit examinations and immunizations, birth control counseling, and sexually transmitted infection screening. The team-based care includes physicians, advanced practice registered nurses, and physician assistants who specialize in maintaining long-term adult wellness and treating common disorders such as diabetes, heart disease, and high blood pressure.
Services Offered
Team
Insurance & Payment
Not published.
credit or debit card only, Credit or debit card
Languages Spoken
Not published.
Social Media
Photos
Photos published by UT Southwestern Medical Center at Las Colinas showing the internal medicine practice in Irving, TX.
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades: 4.5/5 (70 reviews)
- Tebra / Practice Site: 4.66-4.8/5 (108-110 reviews)
- Healthgrades: 4.8/5 (92 reviews)
- Healthgrades: 4.9/5 (345 reviews)
- Healthgrades: 4.9/5 (331 reviews)
- Healthgrades: 4.7/5 (134 reviews)
- Google: 4.6/5 (492 reviews)
Patients praise
- Highly rated professional and experienced physicians
- Compassionate, kind, and attentive bedside manner reported by many patients
- Thorough explanations of health issues and treatment options
- Friendly and welcoming office staff
- Convenient and effective chronic disease management and preventative care
Common complaints
- Technical issues with patient portals
- Frustration with bureaucratic processes or perceived over-charging for consultations
- Concerns about rushed or impersonal visits, including insufficient time spent on annual wellness discussions
- Occasional complaints regarding bedside manner or perceived lack of listening
"This care provider is very skilled. As a result, I always leave annoyed by his missing bedside manner."
- Healthgrades review of Dr. Jack Ireland"Dr Shelton genuinely cares about his patients and that comes through in his manner of treating them."
- Healthgrades review of Dr. Christopher Shelton"The patient portal does not work, the doctors office refused to share my lab results from an annual checkup visit with me unless I schedule a second paid consultation."
- BBB complaint regarding Healthcare Associates of TexasSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Neha Sharma, NP - Nurse Practitioner in Irving, TX - May 14, 2026
- Dr. Kapil Passi, MD - Internal Medicine Physician in Irving, TX - May 14, 2026
- Mini V. Philip, NP - Nurse Practitioner in Irving, TX - May 14, 2026
- Donya D. Hartsfield, NP - Nurse Practitioner in Irving, TX - May 14, 2026
- Dr. Franklin O. Heredia - Internal Medicine Physician in Irving, TX - May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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