Baylor Scott & White Institute for Rehabilitation
Physical Medicine and Rehabilitation • Irving, TX
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Baylor Scott & White Institute for Rehabilitation's Irving - MacArthur Boulevard location is a multi-disciplinary outpatient therapy center in Irving, Texas, offering physical therapy, occupational therapy, hand therapy, speech therapy, and specialized rehabilitation services for orthopedic, neurological, and cancer conditions. The center provides treatment for musculoskeletal injuries, strains, sprains, and post-operative care, with licensed therapists working to help patients return to daily activities and work duties.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Baylor Scott & White Institute for Rehabilitation showing the physical medicine and rehabilitation practice in Irving, TX.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Dr. Jeff M. Livingston): 4.5 stars (226 reviews)
Patients praise
- High praise for individual physicians, often described as sweet, compassionate, professional, and knowledgeable
- Positive feedback on clinical care quality when patients successfully interact with their providers
- Some reports of friendly and patient office staff in specific practices or departments
- Appreciation for helpful sonographers and thorough medical instructions
Common complaints
- Significant difficulty reaching offices by phone, long hold times, and lack of responsiveness from call centers
- Frustration with administrative processes, including scheduling, rescheduling, and lab result communication
- Reports of rude, unhelpful, or dismissive front-desk and office staff
- Concerns regarding billing issues, unexpected collections, and FMLA/disability paperwork delays
- Long wait times for appointments and in the office lobby
- Instances of perceived medical negligence, unnecessary testing, or poor quality of care at specific facilities
"Don’t call- they never answer! Unresponsive central call center phone reception... Forced us to find somewhere else."
- USMD MacArthur Clinic Review"I really like Dr Fanous on a personal level- he is a good doctor, but he has WAY TOO MANY patients... You will sit on hold for 10-15 min just to cancel or reschedule an appointment."
- MacArthur OB/GYN Review"I found Dr.Livingston to be a great doctor. He makes me feel comfortable during my appointments... He also has a way of helping me understand everything with my health and the health of my baby."
- Dr. Jeff M. Livingston ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Teen arrested after hundreds of videos, photos of women inside restrooms and dressing rooms found on phone, Irving police say - CBS Texas - Jul 9, 2026
- Cushman & Wakefield Represents Orion Properties in Leasing 172,089-SF Office Building in Irving, Texas, to Mercury One | US | Cushman & Wakefield - May 8, 2026
- Snarf's Sandwiches Is Coming to North MacArthur Boulevard - Jun 12, 2026
- Man arrested in Irving TX for recording women in restrooms | Fort Worth Star-Telegram - Jul 9, 2026
- 19-year-old arrested in Irving for secretly recording women in business restrooms, dressing rooms | FOX 4 Dallas-Fort Worth - Jul 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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