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Cayuga Orthopedics clinic

Cayuga Orthopedics

Orthopedics • Ithaca, NY • three locations: main campus Same-day Surgery Center, Surgicare on Arrowwood Drive, Schuyler Hospital in Montour Falls locations

3.8/5(104 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Cayuga Health System is a nonprofit healthcare network formed by joining Cayuga Medical Center (Ithaca) and Schuyler Hospital (Montour Falls) to provide integrated, community-centered care across the Finger Lakes and central New York. Headquartered in Ithaca, NY, it operates three offices in the U.S. (Ithaca HQ, Watkins Glen, and another Ithaca location). The system emphasizes orthopedic services among its offerings, and has won Finger Lakes Favorites awards including Best Hospital, Best Cardiology, and Best Orthopedic/Surger y categories. It employs about 782 staff. Website: cayugahealth.org.

Services Offered

  • Orthopedics

Technology & Equipment

  • imaging (x-rays, MRI)
  • same-day surgery center
  • outpatient physical therapy clinics
  • preoperative physicals
  • nurse preadmission contact
  • Orthopedic Patient Navigator (OPN)

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com (Dr. Deidre Blake): 3.7 out of 5 stars (23 ratings) (23 ratings (12 written reviews))
  • Healthgrades/WebMD (Dr. Benjamin Donohue): 2.7 out of 5 stars (9 ratings) (9 ratings (8 written reviews on Healthgrades; 3 reviews on WebMD))
  • U.S. News & World Report (Dr. Benjamin Donohue): 4 out of 5 (72 ratings) (72 ratings)

Patients praise

  • Strong clinical expertise and high regard for surgical skills, particularly in joint replacement and orthopedics
  • Many patients report successful outcomes, restored mobility, and improved quality of life
  • Caring demeanor and thorough explanations noted by satisfied patients in complex medical situations
  • Local reputation as a primary, trusted resource for orthopedic care in the Ithaca region

Common complaints

  • Concerns regarding communication and bedside manner, with some patients describing providers as rushed or dismissive
  • Scheduling challenges and high demand leading to difficulty accessing appointments during peak times
  • Complaints regarding administrative processes, billing issues, and cancellations in related departments like physical therapy
  • Mixed outcomes reported by patients for specific surgical procedures

"While talking with him he dismissed my questions, was noticeably frustrated, and incredibly rushed."

- Patient review of Dr. Benjamin Donohue on Healthgrades

"Only go if you are prepared to schedule your surgery as soon as she's available... she has zero patience if you're not scalpel-ready."

- Patient review of Dr. Deidre Blake on Vitals

"Dr. Donohue and his wonderful staff at Cayuga took the time to explain everything to us and helped us through a very difficult time."

- Patient review of Dr. Benjamin Donohue on WebMD

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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