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The Jackson Clinic clinic

The Jackson Clinic

Behavioral Health • Jackson, TN

2.4/5(42 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

The Jackson Clinic's Behavioral Health department in Jackson, Tennessee provides mental healthcare, psychiatric care, marriage and family counseling, substance abuse treatment, and chronic disease management. The team includes psychiatrists, psychologists, therapists, nurse practitioners, and social workers who treat conditions including depression, anxiety, stress, grief, addictions, ADHD, and mood disorders using therapy, counseling, medication, and lifestyle changes.

Services Offered

  • Behavioral Health

Team

  • David S. Helm, View Profile - MD
  • Chelsey M. Wylde, View Profile - Psy.D.
  • Jessica Suiter, View Profile - APRN, MSN, PMHNP-BC
  • Brandon Bailey, View Profile - LCSW
  • Carolyn “Claire” Spotts, View Profile - LCSW

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Clinic4All (Jackson Behavioral Health Hospital - Miami): 2/5 (7 reviews)
  • ABA Navigator (Mississippi Behavioral Health Services): 1.7/5 (10 reviews)
  • BirdEye (Pathways Behavioral Health Services, Jackson, TN): 2.8/5 (25 reviews)

Patients praise

  • Professionalism and compassion from certain clinical staff and social workers
  • Helpfulness of specific programs for stabilization or mental health support
  • Effective communication from select providers or teams
  • Positive experiences with structured care and personalized treatment plans in some instances

Common complaints

  • Reports of unorganized scheduling and long wait times
  • Staff unprofessionalism, rudeness, or lack of empathy
  • Inconsistent communication and difficulty reaching providers/therapists
  • Dissatisfaction with medication management (e.g., over-medicating, medication errors, or difficulty obtaining refills)
  • High staff turnover leading to fragmented continuity of care
  • General facilities concerns (e.g., cold showers, poor aesthetics)

"I went here for years, and the entire time it was messy and unprofessional... I had over 10 therapists throughout the time I was here because they kept leaving."

- Mississippi Behavioral Health Services review

"I have left NUMEROUS voicemails... but no one ever returns the calls... I will NOT be returning."

- Hinds Behavioral Health Services review

"As of May 13, 2026, online feedback for the behavioral health unit often highlights the professionalism and compassion shown by the clinical staff."

- Baptist Behavioral Health review summary

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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