WellNow Urgent Care
Urgent Care • Jackson, MI • Since 2012 • 1 (Jackson, MI) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
WellNow Urgent Care is a private chain of walk-in urgent care clinics offering rapid testing, treatment for illnesses and injuries, and other urgent care services as an alternative to emergency rooms. Key points: - Founded in 2012; headquartered in Chicago, IL, USA. - Formerly Five Star Urgent Care; now WellNow Urgent Care with many clinics across multiple states (IL, IN, MI, NY, PA) and some Canadian presence. - Notable facts: 213 locations reported; about 703 employees; annual revenue around $175.9M. - Acquisitions include Physicians Immediate Care (2022), Hometown Urgent Care (2020), and Primary Urgent Care (2022). - Leadership includes COO Nate Mote and regional/clinical leadership in operations and radiology. - Primary contact/ HQ address: 311 N Green St, 17th Floor, Chicago, IL 60607, USA. If you’re specifically asking about a WellNow location in Jackson, MS, or Jackson, a Jackson-area clinic, this page notes broader company info and does not confirm a Jackson, MS location. For Jackson-specific details, I can search for the nearest WellNow Urgent Care in or near Jackson, MS or Jackson, TN and provide hours, services, and contact info.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not published.
Credit/debit cards, Cash (likely), Credit cards, Debit cards, Cash (where accepted)
Languages Spoken
Not published.
FAQs
Can I walk in or do I need an appointment?
You can walk in; no appointment or referral required.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Do I need to bring anything with me when I visit?
When visiting one of our locations, please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy of this information for our files. If you have secondary insurance, please bring your information with you and we will submit it on your behalf.
How can I know when I should go to an emergency room versus an urgent care or walk-in clinic?
WellNow is equipped to treat a wide array of non-life-threatening injuries and illnesses, including sprains, strains, burns, lacerations, rashes, bronchitis and pneumonia. We have X-ray technology at all locations to help us better evaluate any injuries, and we offer on-site stitching. We also have point-of-care lab testing which allows us to perform a variety of tests directly at our facilities. However, you should go to a hospital emergency room if you are experiencing a serious medical condition or symptom (including severe pain) caused by an injury or illness. If you have a true emergency, call 911 immediately. Signs of a true emergency include, but are not limited to:
Social Media
Photos
Photos published by WellNow Urgent Care showing the urgent care practice in Jackson, MI.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.1 stars (532 reviews)
- Birdeye: 4 stars (597 reviews)
- PissedConsumer (company-wide): 1.5 stars (53 reviews)
Patients praise
- Professional and kind staff in some instances
- Efficient service for certain treatments
- Convenience of check-in process
- Speedy care reported by some patients
Common complaints
- Billing and insurance processing issues
- Long wait times
- Unprofessional or uncaring staff behavior
- Difficulty with communication or responsiveness
- Lack of follow-up on test results
"Worst place ever. One and half hour for a drug test. There is zero respect for you time. 😠"
- Birdeye"This place is so awesome! From checking in to be seen until I left, the entire staff were professional and kind. The nurses, the doctor, all the medical stall made me feel comfortable, understood."
- BirdeyeSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- WellNow Openings Coincide With Reduced ED Wait Times In Upstate NY - Journal of Urgent Care Medicine - Apr 1, 2026
- WellNow Urgent Care | ABA Therapy Provider - Feb 1, 2026
- Limited Healthcare Access Leaves Families Paying the Price - Sep 3, 2025
- WellNow Urgent Care Expands to Over 150 U.S. Locations, Cementing Its Position as a Leading Rapid‑Response Provider – Archyde - Jan 17, 2026
- Hamilton College study finds WellNow Urgent Care expansion improves access and reduces strain on emergency rooms - Worldnews.com - Apr 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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