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Medex Diagnostic and Treatment Center clinic

Medex Diagnostic and Treatment Center

Endocrinology • Jamaica, NY • Since 1999 • 1 (Forest Hills, Queens) locations

4.3/5(102 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Medex Diagnostic and Treatment Center is a private multi-specialty medical clinic headquartered in Forest Hills, Queens, NY (founded 1999). They offer comprehensive care across multiple specialties, including endocrinology, internal medicine, cardiology, dermatology, ENT, gastroenterology, orthopedics, podiatry, urology, gynecology, ophthalmology, psychiatry, and more. Services highlighted include preventive care, COVID-19 rapid antibody tests, and flu vaccines. They operate from three offices in the Queens area and maintain a dedicated team of doctors to provide individualized care for patients of all ages. For endocrinology, they list internal medicine and endocrinology among their specialties. Contact: info@medexdtc.com; phone numbers: (718) 785-0430, (718) 275-8900. Address: 111-29 Queens Blvd, Forest Hills, NY 11375 (HQ).

Services Offered

  • Endocrinology
  • Diabetes care
  • Thyroid disorders
  • Hormone-related issues
  • Weight management
  • Hormone testing
  • Imaging (ultrasound) related to endocrine issues

Team

  • Dr. Hortencia Garcia, MD - Endocrinologist

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What does an endocrinologist do?

Diagnoses and treats disorders related to the endocrine system, including diabetes, thyroid disorders, metabolic imbalances, and hormone-related issues.

Do I need a referral to see an endocrinologist?

Whether you need a referral to see an endocrinologist depends on your health insurance plan. If you have an HMO plan, a referral from your primary care doctor is typically required before seeing a specialist. However, if you have a PPO or other insurance plans that allow direct specialist access, you may not need a referral. Medicare and Medicaid may also require referrals depending on state regulations. To avoid unexpected costs or coverage issues, it’s best to check with your insurance provider and confirm the endocrinologist is in-network before scheduling an appointment.

On your first visit to an endocrinologist, what can I expect?

On your first visit to an endocrinologist, the doctor will review your medical history, discuss your symptoms, and perform a physical exam to assess any signs of hormonal imbalances. They may ask about your diet, lifestyle, medications, and family history of endocrine disorders such as diabetes, thyroid disease, or hormonal deficiencies. Depending on your condition, the endocrinologist may order blood tests to check hormone levels, glucose, or other key markers. If necessary, they might recommend imaging tests, such as an ultrasound for thyroid issues. The visit typically ends with a treatment plan, which may include medications, lifestyle changes, or further testing to help manage your condition effectively.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc (Dr. Caroline Chiu): 4.97/5 (31)
  • Vitals (Dr. Yujin Amy Lim): 4.8/5 (5)
  • FindaTopDoc (Dr. Stella Ilyayeva): 4.0/5 (64)
  • WebMD/Vitals (Dr. Olga Najovits): 4.5/5 (2)

Patients praise

  • Physicians described as kind, caring, patient, and knowledgeable
  • Appreciation for clear explanations of medical conditions and treatment plans
  • Staff recognized as helpful or professional in some instances, particularly with clinical/medical assistance
  • Efficient and clean office environments reported by some patients

Common complaints

  • Difficulties with administrative tasks such as answering phones and returning calls
  • Issues with appointment management and scheduling inefficiencies
  • Reports of unprofessional, rude, or defensive behavior by front desk staff
  • Specific complaints regarding medical billing and lack of responsiveness to patient requests for records or follow-up

"Dr. Chiu is very patient and lovely; if you HAD to go to a doctor, she is the one you'd want to have."

- Zocdoc (Dr. Caroline Chiu)

"The Dr is goid but This location has the worst service ever, they never respond to phone calls or return the call back."

- Loc8NearMe (NewYork-Presbyterian Medical Group Queens - Endocrinology)

"Dr Stella is great but her staff is no good they dont answer the phone and don't respond back to the patients."

- Google Review (via Atlantic Endocrinology)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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