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Family Health Medical Services clinic

Family Health Medical Services

Internal Medicine • Jamestown, NY • Since 1982 • 2 (Jamestown Allen St and Sherman St) locations

4.0/5(95 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

FHMS Jamestown, NY Offices - Family Health Medical Services, PLLC (FHMS) is a private medical practice providing primary care to families in Western New York for 40+ years. - Headquarters and key Jamestown locations: - 103 Allen St, Jamestown, NY 14701 (HQ) - 31 Sherman St, Suite 2200 & 2600, Jamestown, NY 14701 - Other NY offices in the FHMS Jamestown area include: - 216 E Main St, Westfield, NY 14787 - 95 East Chautauqua Street, Mayville, NY 14757 - 95 E Chautauqua St, Mayville, NY 14757 - Quick facts: - Industry: Medical Practices; Type: Partnership - Founded: 1982; Headquarters: Jamestown, NY - 7 offices across the United States (7 in NY region listed above) - Contact: main phone lines include (716) 326-3240 and (716) 484-4033 If you need driving directions, specific office hours, or to schedule an appointment, I can look up the exact contact details for a Jamestown location or provide link to the FHMS location page.

Services Offered

  • internal medicine
  • family medicine
  • adult care
  • child well-care visits
  • same-day sick care visits
  • vaccinations for adults and children
  • physicals
  • patient portal
  • occupational medicine
  • pediatric services
  • immunizations
  • disease management
  • well-care and routine
  • hospital and ER care
  • women's health service
  • telemedicine
  • vaccination policy
  • newborn care

Team

  • Dr. Robert Berke - physician
  • Dr. Albert Persia - physician
  • Dr Metivia Whitmore - physician

Insurance & Payment

  • not specified in provided text

Languages Spoken

Not published.

FAQs

What services are offered at FHMS Jamestown locations?

The Jamestown locations offer a full range of medical services including routine adult care and child well-care visits, same-day sick care visits, vaccinations for adults and children, physicals, and more.

Awards & Accreditations

  • Health Sciences Award

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Family Doctor Directories: 4.1 out of 5 stars (93 reviews) and 4.6 out of 5 stars (67 reviews) across different listings (Various, including 93 and 67 total reviews in directory listings)
  • Yelp/MapQuest: 1.0 out of 5 stars (2 reviews)

Patients praise

  • thorough and attentive care from certain providers (e.g., Dr. Whitmore, Dr. Persia)
  • friendly and professional staff members at specific locations (e.g., Allen St)
  • effective use of patient portals for communication
  • convenient in-office services like bloodwork and EKGs

Common complaints

  • difficulty reaching office via telephone (long wait times)
  • billing and payment concerns (e.g., denial of service for outstanding balances, issues with third-party paperwork fees)
  • inconsistent patient experiences across different office locations
  • perceived lack of advocacy or concern for patients in specific interactions

"Dr Whitmore really listens to what I say and gives me feedback! ... All of the staff are friendly, upbeat, courteous and helpful! I Love everything about this Sherman St office!"

- Patient review, LocalityBiz

"Trying to book an appointment. Have been on hold for 9 min, 7min and 10 min consecutively on Thursday afternoon before I gave up."

- Patient review, Yelp/MapQuest

"I am so disappointed in this establishment. ... They told me they can’t see me for an outstanding balance of $39. ... This is poor patient care."

- Patient review, LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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