
Johnson City Internal Medicine
Internal Medicine • Johnson City, TN
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Johnson City Internal Medicine is part of State of Franklin Healthcare Associates (SOFHA), a health care organization based in Johnson City, Tennessee. SOFHA operates multiple offices in Johnson City and provides services across pediatrics, internal medicine, medical services, and related clinical labs. The company is publicly listed with a small workforce and a presence focused in the Johnson City area. Recent news notes that SOFHA named a new CFO in June 2026. For Johnson City Internal Medicine-specific details (providers, services, hours), please refer to SOFHA’s official site at sofha.net or contact their offices directly.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What is Johnson City Internal Medicine affiliated with?
We are affiliated with all Mountain States Health Alliance facilities including Johnson City Medical Center, Franklin Woods Hospital, and Quillen Rehabilitation Hospital.
Social Media
Photos
Photos published by Johnson City Internal Medicine showing the internal medicine practice in Johnson City, TN.








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.9/5 (895 reviews)
Patients praise
- High satisfaction with individual physician care and staff friendliness
- Compassionate and professional medical staff
- Efficient handling of patient needs by specific providers
Common complaints
- Billing and financial disputes
- Management and administrative turnover issues
- Reports of physician exodus and clinic closures affecting patient care continuity
- Concerns regarding transparency and communication from the organization
"Dr. Shields is very caring, focused, and provides answers or addresses any concerns I may have."
- Birdeye review"We've been asking questions, and I feel they're hiding something... All we want is want transparency."
- WCYB News report"I will tell you that I could be dying and I would not go back to this place EVER."
- Yelp customer reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Richard L. Rolen, MD - Internal Medicine Physician in Johnson City, TN - May 14, 2026
- Four SOFHA clinic closures impact patients of 15 providers - Jan 9, 2026
- SOFHA releases list of doctors who will care for patients of doctors who left company - Oct 1, 2025
- Patient recounts experience after SOFHA clinic closure - Jan 13, 2026
- Several SOFHA facilities set to close | Johnson City Press - Jan 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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