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Synergy Laboratories clinic

Synergy Laboratories

Laboratory Services • Johnson City, TN

3.8/5(45 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Synergy Lab Services in Johnson City, Tennessee is a full-service reference laboratory located inside East Tennessee Ambulatory Surgery Center. The clinic provides blood collection, phlebotomy, and laboratory testing services, with specimens tested at Johnson City Medical Center. It is certified by the Joint Commission, CLIA, the College of American Pathologists, and the State of Tennessee Medical Laboratory Licensing Board.

Services Offered

  • Full-service reference laboratory
  • blood collection/drawing
  • phlebotomy
  • laboratory testing
  • specimen processing
  • oncology/pathology testing (implied by reference lab services)
  • general lab services

Technology & Equipment

  • CLIA (Clinical Laboratory Improvements Act) compliant
  • Joint Commission on Accreditation of Healthcare Organizations accreditation
  • College of American Pathologists accreditation
  • State of Tennessee Medical Laboratory Licensing Board licensing

Insurance & Payment

Not published.

Not specified on page

Languages Spoken

Not published.

FAQs

What are the hours for Johnson City lab patient service center?

Weekdays – 7:30 a.m. to 4 p.m.

Where are specimens tested?

Specimens are tested at the Johnson City Medical Center laboratory.

What certifications and licenses does Synergy Laboratories have?

Certified by the Joint Commission on Accreditation of Healthcare Organizations, CLIA, the College of American Pathologists, and the State of Tennessee Medical Laboratory Licensing Board.

Who licenses the technical staff?

Members of the technical staff are licensed by the State of Tennessee Medical Laboratory Licensing Board.

How can I contact for more information about Synergy Laboratories’ services in East Tennessee and Southwest Virginia?

Please contact (423) 302-3708 or 800-309-1842.

Awards & Accreditations

  • Joint Commission on Accreditation of Healthcare Organizations (JCAHO) accreditation
  • CLIA certification
  • College of American Pathologists (CAP)
  • State of Tennessee Medical Laboratory Licensing Board license

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google reviews): 3.8 out of 5 stars (45 reviews)

Patients praise

  • Comfortable waiting area
  • Short wait times reported by some patients
  • Competitive pay for the area reported by some employees
  • Flexible scheduling options mentioned by some employees

Common complaints

  • Concerns regarding administrative changes (e.g., changing providers without patient notice)
  • Employee reports of short staffing, lack of management/guidance, and toxic work environment in some instances

"Shouldn't change provider without patient knowledge."

- Patient review (Birdeye)

"Comfortable waiting room. Didn't take long to be called back."

- Patient review (Birdeye)

"Short staffing. Lack of management, guidance, or growth opportunities for advancing your career."

- Employee review (Glassdoor)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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