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Ballad Health Imaging Center clinic

Ballad Health Imaging Center

Radiology • Johnson City, TN

4.8/5(628 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Ballad Health Imaging Center in Johnson City, TN offers CT scans, X-rays, ultrasounds, and specialized imaging services including low-dose lung cancer screening and angiography. Located on Med Tech Parkway across from Franklin Woods Community Hospital, the center provides expedited reporting to primary care physicians and MyChart access to results, with hours Monday through Friday from 8 a.m. to 5 p.m.

Services Offered

  • CT scans
  • X-rays
  • ultrasounds
  • low-dose lung cancer screening
  • angiography
  • contrast and non-contrast CT
  • head/neck/chest/abdomen/pelvis/spine/musculoskeletal imaging
  • general radiology
  • outpatient imaging
  • expedited reporting to PCP
  • MyChart access to results

Technology & Equipment

  • ACR-accredited imaging equipment
  • CT (including CT angiography)
  • X-ray
  • Ultrasound
  • low-dose radiation protocols
  • MyChart patient portal

Insurance & Payment

Not published.

Walk-in X-rays, scheduled CT/ultrasound/tests

Languages Spoken

Not published.

Pricing

  • ACR-accredited imaging
  • low-dose radiation protocols
  • Image Gently and Image Wisely pledges

FAQs

Hours for services

We're open Monday through Friday from 8 a.m. to 5 p.m. for scheduled or stat testing for CT scans, ultrasounds and other procedures.

Awards & Accreditations

  • ACR Diagnostic Imaging Center of Excellence

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • SOFHA (State of Franklin Healthcare Associates) Imaging Center: 4.9 out of 5 stars (499 reviews)
  • Mountain States Imaging at Med: 4.7 out of 5 stars (114 reviews)
  • Mountain Empire Radiology: 1.2 out of 5 stars (15 reviews)

Patients praise

  • Friendly, professional, and compassionate staff and technicians
  • Clean, comfortable, and well-maintained facilities
  • Efficient check-in processes and minimal wait times for many patients
  • Clear communication and support during imaging procedures to alleviate anxiety

Common complaints

  • Issues with billing departments including unexpected bills and collections notices
  • Instances of unfriendly or unhelpful front desk staff
  • Difficulty reaching specific departments or staff for follow-up communication
  • Long wait times for appointments in some instances

"I’ve only had amazing experiences here! The staff is kind and knowledgeable, and I would highly recommend them."

- SOFHA Imaging Center review

"My husband came in today to get an ultrasound. We were greeted by a girl who was very unfriendly and told us that we had to pay $100 dollars today... when the healthcare provider flat out does not do their job and then lies to you, it is not only distressing its unacceptable!!"

- SOFHA Imaging Center review

"After two years from the date of service, my 91 year old grandmother was turned over to collections for less than $50. Never received a bill, no late payment notices... The billing department needs better management."

- Mountain Empire Radiology review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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