Hometown Primary Optometry, PLLC
Optometry • Johnstown, NY
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Hometown Primary Optometry, PLLC's Gloversville office at 11 Church Street provides comprehensive eye exams, vision correction, and optical services including designer frames and precision lenses. Open Monday, Tuesday, Thursday, and Friday from 9:00am to 5:00pm, the office is closed for lunch from 1:00pm to 1:30pm.
Services Offered
Not published.
Insurance & Payment
Languages Spoken
Not published.
FAQs
What are your office hours?
Monday, Tuesday, Thursday, and Friday from 9:00am to 5:00pm (closed for lunch 1:00pm–1:30pm).
Social Media
Photos
Photos published by Hometown Primary Optometry, PLLC showing the optometry practice in Johnstown, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals, Healthgrades, and local review aggregators: Ratings vary significantly by provider and practice, ranging from 1.0 to 5.0 stars (Sample sizes for reviews are generally small, often ranging from 1 to 17 reviews per provider or practice)
Patients praise
- Some providers are praised for being attentive and listening well
- High patient satisfaction for specific, individualized care experiences
- Professional and personable staff noted in select practices
Common complaints
- Poor office communication and failure to return phone calls
- Staff rudeness or lack of professionalism
- Difficulties with prescription refills
- Long wait times and scheduling issues
- Perceptions of uncompassionate or dismissive bedside manner by some providers
"Nobody returns phone calls, refills not called in, different doctors all the time."
- a-better-place.com (Gloversville Health Center)"Physicians like Dr. Catalano are a rare find! She is professional, personable and an excellent doctor who goes above and beyond to provide exceptional medical care for her patients."
- Healthgrades"Dr Hall is our family physician and is outstanding in listening and answering any and all questions completely."
- VitalsSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Gloversville Office – Saratoga Springs NY - Jan 31, 2026
- GLOVERSVILLE POST OFFICE - Updated July 2026 - Yelp - Jul 4, 2026
- Bond Opens Expanded Saratoga Office, Marking Major Growth in the Capital Region - Jun 8, 2026
- Family Counseling Center Expands Mental Health Services - May 12, 2026
- James P. Hopper, PA - Physician Assistant in Gloversville, NY - May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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