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Freeman Health System clinic

Freeman Health System

Emergency Medicine • Joplin, MO • Multiple locations including Freeman West (Joplin, MO), Freeman Neosho (Neosho, MO), Freeman Fort Scott Hospital (Fort Scott, KS) locations

3.0/5(431 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

  • Emergency Services
  • Emergency Department
  • Trauma Center
  • Stroke Center
  • STEMI Center
  • Ambulance
  • MedFlight air medical transport
  • Sexual Assault Nurse Examiner (SANE)
  • Forensic exams

Technology & Equipment

  • Level II Trauma Center
  • Level I STEMI Center
  • Level II Stroke Center
  • 24-hour emergency care
  • trauma care facilities
  • EMERGENCY/TRAUMA CENTER

Team

  • Freeman West Emergency Department, Level II Trauma Center, Level I STEMI Center, Level II Stroke Center (as certified by Missouri DHSS) - Emergency Department

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS/Momentary Labs: 3 out of 5 stars (Mercy Hospital Joplin) (431 patients surveyed)
  • U.S. News & World Report: 88% recommend (Freeman Health System)

Patients praise

  • Many patients express satisfaction with direct medical care and supportiveness of staff
  • Generally positive recommendations from a majority of patients surveyed (e.g., ~71-88%)
  • Effective doctor communication reported in many instances

Common complaints

  • Long emergency department wait times
  • Concerns regarding staff communication and responsiveness
  • General dissatisfaction with administrative and billing processes
  • Reports of facility cleanliness issues

"Slowest hospital ever. The facility wasn’t that clean, the bathroom looked like someone had relieved themselves on the floor... I’ll drive elsewhere even if it’s a farther drive."

- Online patient review

"Doctors, nurses and other staff have been direct but kind and supportive. Never felt that there wasn't a question we couldn't ask nor help we couldn't ask for."

- Online patient review

"The staff is rude as $@!#%, you are sick and in an emergency room, you don't want to wait 6 to 7 hours..."

- Online patient review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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