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Fukuji & Lum Physical Therapy clinic

Fukuji & Lum Physical Therapy

Physical Therapy • Kaneohe, HI • Since 1995

3.5/5(33 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Fukuji & Lum Physical Therapy Kaneohe is part of a Honolulu-based outpatient orthopedic practice with an office in Kaneohe, Hawaii. Founded in 1995 by physical therapists Randall Fukuji and Arthur Lum, the clinic offers a range of PT services, including aquatic therapy, work hardening/conditioning, pelvic health, and specialty programs. The Kaneohe location is one of eight offices across Oahu, with the Kailua (HQ) and Honolulu clinics also serving the island. Contact: (808) 261-4321. Address for Kaneohe site: 45-035 Kaneohe Bay Drive, Kaneohe, HI 96744.

Services Offered

  • Physical Therapy
  • Aquatic Physical Therapy
  • Massage Therapy
  • Performance Plus Programs
  • Whirlpool/Water-based therapy? (not explicitly stated)
  • Wh-Wc-Fce (likely patient safety/credentialing) (not clear)

Team

  • Shane - Physical Therapist

Insurance & Payment

Not published.

Cash, Credit Card, Check, Medicare/Medicaid? (not explicit)

Languages Spoken

Not published.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Kaneohe location): 3.0/5 stars (19 reviews)
  • Birdeye (Aggregate/Multiple locations): 4.1/5 stars (14 reviews)

Patients praise

  • Knowledgeable and professional physical therapists
  • Effective treatment leading to improved mobility and recovery
  • Friendly and caring staff members
  • Pleasant facility atmosphere and scenery

Common complaints

  • Difficulties with scheduling and appointment communication
  • Perceived poor customer service or rudeness from front desk staff
  • Concerns regarding business practices over patient care
  • Inconsistency in quality of care

"Fukuji and Lum has been an amazing ray of sunshine... The customer service and attention to detail on my recovery is off the charts amazing."

- Unilocal (Kaneohe)

"A referral was made to them 6/5. I contacted them 3 TIMES to have an appt made bc I needed to see them asap. They said they'll get back to me tomorrow. They contacted me 6/27... does it really take that long?"

- Yelp (Kaneohe)

"They have a couple good therapists, but their business practices are beyond horrible. Money first, patients a distant second at best."

- Yelp (Kaneohe)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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