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Columbia Crest Eye Care clinic

Columbia Crest Eye Care

Optometry • Kennewick, WA

4.8/5(2,054 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Columbia Crest Eye Care is an optometry practice based in Kennewick, WA. They offer eye care services, glasses, contact lenses, and other vision products. The practice operates three offices in Kennewick and provides care from private, local ophthalmic professionals. Contact numbers: (509) 783-2135, (509) 735-2020, or 1-800-843-2020. Website: columbiacresteyecare.com.

Services Offered

  • Optometry
  • Eye exams
  • Eyewear fittings
  • Vision care
  • Eye health procedures
  • Diagnosing eye diseases
  • Frame Gallery
  • Schedule an appointment online
  • Patient resources
  • Meet our doctor
  • Insurance accepted
  • Patient education

Technology & Equipment

  • Optomap retinal imaging
  • CRT (corneal refractive therapy)
  • glaucoma testing
  • cataract services
  • eye health diagnostics

Team

  • Dr. Donald A. Travis, OD - Optometrist/Doctor

Insurance & Payment

  • Accepted Insurances

Languages Spoken

  • English

Current Offers

Schedule Your Exam Online - null (expires null)

FAQs

What services does Columbia Crest Eye Care provide?

Optometry services including eye exams, eyewear fittings, diagnosis of eye diseases, and eye health procedures.

What are the hours?

Our hours are Monday through Friday from 8:00 to 5:00, with Saturday and Sunday closed.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • SL Christensen & Associates: 4.9 out of 5 stars (~1,200–1,500 reviews)
  • Grand Ridge Eye Clinic: 4.5 out of 5 stars (99 reviews)
  • Family Eye Care: 4.3 out of 5 stars (105 reviews)
  • Desert Valley Eye Care: 4.7 out of 5 stars (650 reviews)

Patients praise

  • Friendly, professional, and attentive staff
  • Knowledgeable doctors who take time to explain exams, conditions, and procedures thoroughly
  • Efficient appointment scheduling and generally minimal wait times for exams
  • Welcoming environment suitable for both adults and children/families
  • High level of trust in the providers' clinical expertise

Common complaints

  • Confusion or issues regarding insurance coverage and billing policies
  • Complaints about product quality (defective glasses) and limited resolution/warranty options for eyewear replacements
  • Occasional long wait times for products like glasses to arrive from the lab and lack of notification regarding status updates
  • Employee-reported experiences of micromanagement and negative work environments at some clinics

"Excellent knowledgeable optometrist who dealt with a misprescribed pair from a different clinic. He was informative, pleasant, and solved the problem."

- SL Christensen & Associates patient review

"I wasn't notified when the glasses came in and if I hadn't called to check on the status who knows how long I would have had to wait for a call. It did take 4 weeks to get them back from the lab."

- Family Eye Care patient review

"You can spend $600 on a pair of prescription glasses that fall apart in your hands... if the glasses are defective they’ll provide you with a few hoaky in office repairs."

- Grand Ridge Eye Clinic patient review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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