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Primary Care • Kettering, OH • Since 1964

3.2/5(87 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Kettering Health is a nonprofit, Christ-centered health system headquartered in Kettering, Ohio. It operates hospitals, stand-alone EDs, clinics, and Kettering College, formed from the 1999 merger of Kettering Medical Center and Grandview Medical Center. The network—renamed Kettering Health in 2021—employs about 3,804+ staff (over 12,000 across the system), with 2,100 physicians and an annual revenue around $2.2 billion. It operates 11 facilities in the United States (primarily Ohio) and offers a physician network now known as Kettering Health Medical Group. For providers, contact options include main phone lines (e.g., 937-395-3963) and local facility addresses such as HQ at 3535 Southern Blvd., Kettering, OH 45429, with other locations in Troy, Miamisburg-Centerville, Xenia, and Washington Township.

Services Offered

Not published.

Team

  • Krista Miller - APRN-CNP
  • Naila Shahid - MD
  • Dena E. Mason-Zied - DO
  • Stephanie D. Guajardo - APRN-CNP
  • Andrea R. Bell-Willis - MD
  • Kevin Baker - APRN-CNP
  • Kayli D. Johnson - APRN-CNP
  • Joshua D. Bumgardner - PA-C
  • Sukhchain S. Sarao - MD

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ComplaintsBoard: 1.5 out of 5 stars (10 reviews)
  • Birdeye (Kettering Health Cassano Health Center): 3.4 out of 5 stars (77 reviews)
  • Healthgrades (Kettering Health Main Campus): 78% patient experience rating

Patients praise

  • Some patients report positive experiences with specific doctors or nurses
  • Instances of prompt care in emergency situations reported by some individuals
  • High marks for specific departments such as neurosurgery in certain locations
  • Main campus generally receives competitive ratings on standard hospital quality metrics

Common complaints

  • Concerns regarding billing practices and unexpected charges
  • Reports of poor communication with medical staff and lack of attentiveness
  • Dissatisfaction with patient care quality, including perceived incompetence or rushed visits
  • Issues with hospital responsiveness and handling of patient records
  • Lack of adequate pain management in some emergency situations

"The entire Kettering Health system has replaced competent physicians with a bunch of box checking morons. You are just a number they are churning through as fast as they can for the money."

- Trustpilot

"Stopped in the ER today for a pinched sciatic nerve, and was helped right away. Ashleigh was super kind and very helpful..."

- BBB

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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