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Integrity Urgent Care clinic

Integrity Urgent Care

Hospital/Emergency Care • Killeen, TX • 1 (Killeen West) locations

2.9/5(812 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Integrity Urgent Care in Killeen, Texas provides treatment for non-life threatening injuries and illnesses, along with occupational medicine, sports medicine, STI screening and treatment, lab testing, and diagnostic testing. The clinic features on-site x-ray and EKG machines and accepts a wide variety of insurance plans including Medicare and Medicaid, with affordable payment options available for uninsured patients.

Services Offered

  • urgent care
  • occupational medicine
  • sports medicine
  • STI screening and treatment
  • lab testing
  • diagnostic testing
  • x-ray
  • EKG

Technology & Equipment

  • X-ray on-site
  • EKG machine on-site

Insurance & Payment

  • wide variety of insurance plans including Medicare and Medicaid
  • Aetna
  • Baylor Scott & White Plan (Commercial)
  • Baylor Scott Medicaid
  • Baylor Scott Medicare Advantage
  • Blue Cross Blue Shield
  • Blue Cross Blue Shield Medicaid
  • Blue Cross Blue Shield Medicare Advantage
  • Caramor
  • Careworks/Sedgwick
  • Cigna (NOT in-network with Texas Connect)
  • Coventry
  • Employee Health Network
  • Hooray Health
  • Humana
  • Injury Management Organization
  • Kempton Group TPA
  • Medicare Part A
  • Medicare Part B
  • Molina Healthcare
  • NX Health Network
  • Parkland Medicaid
  • Partners Direct Health Plan
  • Political Subdivision WC Alliance
  • Procura WC
  • Railroad Medicare
  • Sana Benefits
  • Texas State Medicaid
  • Three Rivers Providers Network
  • TriWest (TriCare)
  • TriWest Veterans Affairs (VACCN)
  • United Health Care
  • USA Manages Care Organization
  • Wellpoint (formerly Amerigorup)
  • WorkWell

Uninsured patients are welcome; affordable payment options available

affordable payment options, online check-in, walk-in welcome, Competitive Self-Pay Rates, Cash, Credit/Debit

Languages Spoken

Not published.

FAQs

Do you offer online check-in?

Yes. You can check in online or walk-in today.

What types of testing do you offer on-site?

Lab testing with same-day results, including COVID (lab send out available), drug screens, strep, and urinalysis (send out available).

What insurance plans are accepted?

A wide range of plans are accepted (see Insurance Accepted list). If your plan isn’t listed, contact us today.

Do you provide occupational medicine services?

Yes, Integrity Urgent Care offers occupational and sports medicine services, including DOT pre-employment physicals and post-accident injury assessment.

Do you treat adults and children?

(Not explicitly stated in excerpt; assume general urgent care for all ages unless otherwise noted.)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • West Killeen Medical Home (aggregated reviews): 2/5
  • Scott & White Specialty Clinic - Killeen Hemingway: 2.5/5 (120)
  • Russell L. Collier Health Clinic: 2.2/5 (78)
  • Killeen Psychiatry: 4.7/5 (35)
  • AdventHealth Central Texas: 3/5 (579 (HCAHPS survey))

Patients praise

  • Professional and caring individual providers
  • Clean facilities in some locations
  • Helpful and courteous staff in specific departments
  • Efficient service in specific instances

Common complaints

  • Difficulty reaching clinics via phone
  • Long wait times for appointments and in-office service
  • Concerns regarding staff professionalism and responsiveness
  • Frequent appointment cancellations without adequate notice
  • Lack of timely communication regarding test results

"They do not answer the phone bc it doesn’t ring. I’ve called while in the clinic before and nothing."

- West Killeen Medical Home review

"Dr O is an amazing doctor as he takes a genuine in his patients. He has an excellent bed side manner and is extremely professional and informative."

- WebMD review for Dr. Terrance Ohabughiro

"No one answers the phones, staff is mostly rude, and don't want to do their jobs all around the USA has horrible healthcare."

- Russell L. Collier Health Clinic review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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