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Optum Pediatrics - Kingston - Lake Katrine, NY clinic

Optum Pediatrics - Kingston - Lake Katrine, NY

Pediatrics • Kingston, NY

3.6/5(12 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

  • Pediatrics

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye: 3.6/5 stars (based on 12 reviews) (12 reviews)

Patients praise

  • Some patients report liking individual providers despite negative company-wide experiences
  • Practices are noted to be clean by some patients

Common complaints

  • Extremely long wait times for appointments and on phone calls
  • Poor customer service, specifically difficulty reaching the office directly due to a centralized call center system
  • Inaccurate billing and unexplained fees
  • Declining quality of care and perceived lack of attention from providers
  • Difficulty in scheduling appointments or seeing preferred doctors

"One patient said they 'love the providers' but that the 'practices of the company make the experience nightmarish.'"

- Times Union

"Impossible to get someone on the phone.. been trying to call them for over a week now. Now I have to change my kids pediatrician because its impossible to get in touch with these people… avoid this place!"

- Birdeye

"I wouldn't recommend Optum Pediatrics at all. Their level of care, wait times and communication has been absolutely horrible especially with ..."

- Facebook

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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