Hays Surgery Center
Orthopedics • Kyle, TX
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
Services Offered
Not published.
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Hays Surgery Center showing the orthopedics practice in Kyle, TX.
What Patients Say
Overall sentiment across review platforms: mixed
- Mass General Brigham / MGH: 4.8/5 (331 ratings/133 reviews (MGB); 395 ratings/160 comments (MGH))
- rater8 (University Orthopedics): 4.9/5 (1.2K ratings / 541 comments)
- Healthgrades: 4.8/5 (43 ratings)
- Orthopedic Reviews: 5/5 (18 ratings)
- Healthgrades: 4.8/5 (30 ratings)
- Healthgrades: 4.9/5 (12 ratings)
- Healthgrades: 4.4/5 (Approx 34 (based on context))
- Healthgrades: 4.0/5 (4 ratings)
Patients praise
- Professional, knowledgeable, and skilled surgical expertise
- Friendly, compassionate, and attentive patient care
- Clear explanations of diagnoses, imaging, and treatment options
- Positive post-surgical recovery and pain relief results
- High willingness to recommend to others
Common complaints
- Long wait times and office disorganization
- Rushed appointments with minimal patient interaction
- Perceived lack of empathy or condescending bedside manner
- Concerns regarding pressure to undergo surgery or diagnostic procedures
- Communication issues, such as not being informed of a physician assistant vs. doctor visit
- Difficulties obtaining medical records or navigating insurance coverage
"None of them listened like Dr. Alpaugh! The exact same thing I have been saying, but no one else listened!"
- Mass General Brigham Patient Review"I specifically scheduled an appointment to see the doctor, but instead I was seen by a physician assistant without being properly informed ahead of time. The wait time was also very long, and overall the experience felt unorganized and unprofessional."
- Yelp Review (Kayal Orthopaedic Center)"My impression was he was condescendingly rude, arrogant and not at all caring about my medical history. He seemed to be in a rush, like I didn't have his undivided attention."
- Vitals ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Kyle S Joyner, MD, Orthopedic Surgery - Murfreesboro, TN | Ascension - Jul 5, 2026
- Kyle R. Duchman, M.D. - Doctors and Medical Staff - Mayo Clinic - Aug 20, 2025
- Kyle Minkel, DO - Mammoth Orthopedic Institute - Aug 20, 2025
- Kyle Wilson, PA | Orthopedic Surgery - UVA Health - Apr 26, 2026
- Dr Kyle Petersen | Spine Surgeon West Palm Beach - Dec 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
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