Gundersen Lutheran Emergency
Emergency Care • La Crosse, WI • Since 1891
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Gundersen Lutheran Emergency in La Crosse refers to Gundersen Health System’s emergency services located in La Crosse, Wisconsin. Gundersen Health System is a nonprofit, patient-centered health network founded in 1891 and headquartered in La Crosse, with facilities across Wisconsin, Minnesota, and Iowa. The system provides primary and specialized care and operates multiple hospitals and clinics. In 2022, Gundersen united with Bellin Health to form Emplify Health, expanding emergency and other services across the region, including the La Crosse area. Notable details: - Headquarters: La Crosse, WI - Services: Primary, specialty, and emergency care - Locations: La Crosse-based facilities plus other Wisconsin, Minnesota, and Iowa sites - Contact: Main line for Gundersen Health System: (608) 782-7300
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
When to use Emergency for:
Alcohol or drug intoxication or overdose; Bone fractures; Changes in vision or trouble speaking; Chest pain/heart attack; Confusion or change in mental status; Dizziness; Loss of consciousness/head injuries; Numbness or weakness on one side/stroke symptoms; Pregnancy-related problems (bleeding or abdominal pain); Severe abdominal pain; Severe cuts; Severe headache - sudden onset; Sexual assault or domestic violence; Shortness of breath; Suicide attempt or suicidal thoughts or threats; Trauma from car accidents, falls, etc.
When should I use Emergency Services?
Use Emergency Services for serious or life-threatening conditions such as chest pain, stroke symptoms, severe burns, head injuries, trauma, severe abdominal pain, pregnancy-related problems, shortness of breath, fainting, and other urgent health emergencies.
What is EmPATH?
The Robert and Diane Reinhart Family EmPATH Unit offers immediate support for anyone experiencing a mental health emergency, with triage by mental health providers in a safe environment.
Are there hospital co-pays for Urgent Care vs Emergency?
Urgent Care is a department of Gundersen Lutheran Medical Center; From 11 p.m. to 7 a.m., all patients who visit Emergency Services in La Crosse are charged for an emergency room visit.
Social Media
Photos
Photos published by Gundersen Lutheran Emergency showing the emergency care practice in La Crosse, WI.
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (via Momentary): 4 out of 5 stars (overall hospital rating) (443 completed patient surveys (CMS HCAHPS data))
- MedicalRecords.com: 4.2 out of 5 stars (77 reviews)
- Vivian Health: 4.2 out of 5 stars (34 reviews)
Patients praise
- Strong patient satisfaction ratings, including a 4-star overall rating based on CMS data
- High marks for nurse and doctor communication efficacy
- Recognized for excellence, including the Emergency Nurses Association’s 2023 Lantern Award
- Efficient care reported by some patients for specific procedures or urgent visits
- Compassionate care noted in specific departments like ICU and surgery
Common complaints
- Long wait times in the emergency department
- Concerns regarding facility cleanliness, such as dirty floors or linens
- Billing issues related to emergency department versus urgent care charges
- Negative interactions with specific staff members, perceived as condescending or rude
- Frustration with visitor or COVID-related policies
"One of the best hospitals that I know of. I would trust them with my life."
- MedicalRecords.com reviewer (John B)"Went to urgent care on thanksgiving... when I received my bill, I have an Emergency Room charge... Will never go to this location again."
- LocalityBiz reviewer"Brought Mom in to the emergency Dept for possible stroke at her Doctor's advice but 3 1/2 hours later finally gets paged back This is Not acceptable!"
- Trustburn reviewerSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Emplify Health opens EmPATH unit I Gundersen Health System - May 11, 2026
- EmPATH unit reaches fundraising goal I Gundersen Health - Jan 14, 2026
- Emergency mental health facility opens at Emplify La Crosse - WIZM 92.3FM 106.7FM 1410AM - Apr 17, 2026
- Gundersen expands mental health services with EmPATH unit - Apr 17, 2026
- EmPATH Unit - BWBR - Apr 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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