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Gundersen Lutheran Emergency clinic

Gundersen Lutheran Emergency

Urgent Care • La Crosse, WI • Since 1891 • 1 (Gundersen Lutheran Emergency in La Crosse) locations

3.9/5(565 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Gundersen Lutheran Emergency in La Crosse refers to Gundersen Health System’s emergency services located in La Crosse, Wisconsin. Gundersen Health System is a nonprofit, patient-centered health network founded in 1891 and headquartered in La Crosse, with facilities across Wisconsin, Minnesota, and Iowa. The system provides primary and specialized care and operates multiple hospitals and clinics. In 2022, Gundersen united with Bellin Health to form Emplify Health, expanding emergency and other services across the region, including the La Crosse area. Notable details: - Headquarters: La Crosse, WI - Services: Primary, specialty, and emergency care - Locations: La Crosse-based facilities plus other Wisconsin, Minnesota, and Iowa sites - Contact: Main line for Gundersen Health System: (608) 782-7300

Services Offered

  • Emergency Department
  • Urgent Care
  • Emergency Room
  • mental health emergency support
  • EMPATH Unit
  • triage
  • urgent care after hours policy

Team

  • Robert and Diane Reinhart Family EmPATH Unit - Mental health emergency unit

Insurance & Payment

Not published.

Hospital/ER co-pays may apply, Emergency visit charges during night hours per policy, Hospital/ER visits may incur co-pays; urgent care/ER billing policies referenced but no explicit payment options provided

Languages Spoken

Not published.

FAQs

Use Emergency for:

Alcohol or drug intoxication or overdose; Bone fractures; Changes in vision or trouble speaking; Chest pain/heart attack; Confusion or change in mental status; Dizziness; Loss of consciousness/head injuries; Numbness or weakness on one side/stroke symptoms; Pregnancy-related problems (bleeding or abdominal pain); Severe abdominal pain; Severe cuts; Severe headache - sudden onset; Sexual assault or domestic violence; Shortness of breath; Suicide attempt or suicidal thoughts or threats; Trauma such as car accident, fall, drowning, violence, fire or sports/recreational injury.

Who should use the Gundersen Lutheran Emergency department?

For serious or life-threatening illnesses or injuries; if non-emergency, consider Urgent Care or appropriate departments.

What services are available at the Emergency department?

Emergency care for conditions including chest pain, stroke symptoms, severe trauma, seizures, severe abdominal pain, overdose, and other life- or limb-threatening issues; also Emergency mental health care via the EMPATH unit.

What is the address for the Emergency department?

1900 South Ave., Hospital, Level 1, La Crosse, WI 54601

What are the hours of operation?

Sun–Sat: All day open

Awards & Accreditations

  • The Robert and Diane Reinhart Family EmPATH Unit (EMPATH) mentioned as part of emergency mental health care; no general awards listed

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MedicalRecords.com: 4.2 out of 5 stars (MedicalRecords.com) (77 reviews)
  • CMS HCAHPS (reported via Momentary Labs): 4 out of 5 stars (overall patient satisfaction rating) (443 patients surveyed)
  • Yelp: 2 out of 5 stars (45 reviews)

Patients praise

  • Highly skilled and professional medical staff
  • Effective and efficient emergency care for some patients
  • Strong reputation for specialized services like cardiology and cancer treatment
  • High recommendation rates in standardized surveys (e.g., CMS HCAHPS)

Common complaints

  • Long wait times
  • Concerns regarding hospital cleanliness
  • Inconsistent staff bedside manner, particularly regarding Medicaid patients

"One of the best hospitals that I know of. I would trust them with my life."

- MedicalRecords.com User Review

"It was terrible, they made us wait an unreasonable amount of time for paper work and it was very unsanitary, the bed sheets were not clean."

- Yelp User Review

"Some issues if you have Medicaid. Some providers can be nasty toward you but mostly the care is good."

- MedicalRecords.com User Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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