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Optical Outlets clinic

Optical Outlets

Optometry / Vision Care • Lake City, FL • Since 1987

2.9/5(831 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

- Optical Outlets is a Florida-based optical retailer (founded 1987) with about 54 employees and annual revenue around $20M. Its headquarters are in Gainesville, FL, and it operates 3 offices in the United States. - The company is owned by iCare Health Solutions and operates Eye Doctors' Optical Outlets, serving eyewear, eye exams, and related products. It has a broad presence in Central Florida, with some international connections. - Key facts: 3 U.S. offices (Gainesville area), top product categories include eyewear, eyeglasses, contact lenses, and eye exams. Website: opticaloutlets.com; main contact numbers: 1-352-240-0801 and +1 800 849 3937. - Notable stats: Global web rank ~706k, monthly visits ~47k with a 0.7% bounce rate; user reviews average 2.9/5. - If your interest is specifically in Lake City, FL: Optical Outlets appears to be centered in Gainesville, FL, with no explicit Lake City location listed among offices. Competitors include LensCrafters, Glasses.com, and FramesDirect.

Services Offered

  • eyeglasses
  • lenses
  • contacts
  • eye exams
  • vision insurance accepted
  • in-office fittings
  • invisalign/cerec (from rich image alt)

Technology & Equipment

  • Invisalign, CEREC and Dental Fillings (from rich image alt)

Team

  • not specified, not specified - not specified

Insurance & Payment

  • various vision insurance plans (unspecified)
  • most insurance plans (unspecified)
  • vision insurance plans from most companies

Optical Outlets accepts a wide variety of vision insurance plans from most companies, and accepts insurance for all product offerings including contact lenses, frames, eyeglasses, and more.

not specified, insurance, cash, credit/debit cards, financing possibly through providers

Financing: not specified

Savings plan: not specified

Languages Spoken

  • not specified

Pricing

  • not specified

Current Offers

Book an Appointment Online - not specified (expires not specified)

FAQs

not specified

not specified

How do I book an appointment?

Book an Appointment Online

Commitments

  • not specified

Awards & Accreditations

  • not specified

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • go.doctorsinternet.com: 4.5/5 (based on 223 reviews, context varies by platform)" (223 reviews on specific platform)
  • Yelp (Brand-wide)": 2.3/5 (brand-wide average)" (606 reviews (brand-wide))
  • Malls in America": 4.5/5" (2 votes")

Patients praise

  • Organized staff
  • Friendly staff
  • Dr. time and attention to patient questions

Common complaints

  • Wait times after exams
  • General customer service dissatisfaction reported for the brand overall

"They are organized and very friendly. Dr. Bailey took the time to answer my questions and was super nice. I had to wait a while after my exam but that was my ..."

- Yelp (Lake City location)"

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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