Dr. Heather Downes
Dermatology • Lake Forest, IL
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Lake Forest Dermatology in Bannockburn, Illinois is a dermatology practice led by board-certified dermatologist Dr. Heather Downes. The clinic offers dermatological care including skin cancer screening, acne treatment, and cosmetic procedures, with appointments typically available same-week or next-week.
Services Offered
Not published.
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Photos
Photos published by Dr. Heather Downes showing the dermatology practice in Lake Forest, IL.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (via MapQuest): 3.5/5 (3 reviews)
- Healthgrades (Dr. Mark Berk): 1.8/5 (14 reviews)
- Birdeye (Dr. Mark Berk): 3.7/5 (3 reviews)
Patients praise
- Professional and kind staff
- Knowledgeable and attentive dermatologists, particularly Dr. Downes
- Effective treatments for skin conditions like acne
- Minimal wait times in the office
Common complaints
- Dissatisfaction with corporate policies (e.g., credit card on file/deposits)
- Reports of perceived lack of care or professionalism from some providers
- Concerns regarding communication and follow-up after appointments
"Dr. Downes is the most attentive, knowledgable dermatologist I have been to. My acne has drastically improved since I started seeing her."
- Yelp user review"They either want you to leave a credit card on file or $100 deposit before the Dr. would see you... They really need to rethink this policy. I ended up walking out without seeing Dr. Berk."
- Birdeye user review"I wish to the good lord above that my 17 year old son did not have to go through being criticized by Dr. Berk , very disappointing to know the true outcome of a non caring dermatologist."
- Healthgrades user reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- News Item - Dec 22, 2025
- Lake Forest Regenesis Launches Noninvasive Technology for Body Shaping, Muscle Recovery and Reducing Incontinence - Feb 20, 2026
- Forefront Dermatology Expands O’Fallon, IL Practice with Suite Expansion and New Provider - Forefront Dermatology - Oct 27, 2025
- Leah Bressler, PA-C, Dermatologist | Oak Park, IL | WebMD - Jun 9, 2026
- Madeline Schaeffer, DO, FAAD | Forefront Dermatology - Feb 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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