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Move Forward Counseling clinic

Move Forward Counseling

Psychology • Lancaster, PA • multiple offices including Lancaster, Lancaster Downtown, Lebanon, Hershey, Pittsburgh, State College, York, and online therapy locations

3.9/5(101 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

  • therapy
  • counseling
  • EMDR
  • ACT
  • DBT
  • CBT
  • individual therapy
  • group therapy
  • online therapy
  • in-person therapy
  • maternal mental health
  • eating disorders counseling
  • trauma/PTSD therapy
  • anxiety therapy
  • life transitions counseling
  • relationship counseling
  • children and teens therapy
  • LGBTQIA counseling
  • stress management
  • caregiver stress therapy

Technology & Equipment

  • HIPAA-compliant telehealth
  • My Best Practice platform
  • EMDR therapy tools
  • CBT, ACT, DBT frameworks

Team

  • Alison Pidgeon, Licensed Professional Counselor (LPC) - LPC
  • Valerie McNicholl, Licensed Clinical Social Worker (LCSW) - LCSW

Insurance & Payment

  • in-network with many major providers in Pennsylvania

No-Obligation Insurance Check – in-network with many major providers; benefits verified before first visit

credit/debit, insurance (in-network), out-of-pocket

Languages Spoken

  • English

FAQs

Do you offer in-person and online therapy?

Yes, both in-person at Eden Road and secure online sessions.

Is there an insurance check before visits?

Yes, there is a no-obligation insurance check and benefits verification before first visit.

Is my therapy session private and secure?

Absolutely. Whether in person at Eden Road or via our My Best Practice platform, we adhere to strict HIPAA protocols. Your privacy is our highest clinical priority.

Have specialists for my specific diagnosis?

Yes. Our team includes doctoral-level Psychologists and Licensed Clinicians with advanced training, including EMDR for trauma, CBT for anxiety, CIEC for eating disorders, and specialized maternal mental health protocols.

How quickly can I start therapy in Lancaster?

We pride ourselves on a fast response. Most clients are contacted by our scheduling team within 48 business hours of their initial request to begin the matching process.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (Pennsylvania Counseling Services - Pearl Street): 3.3/5 (24 reviews)
  • Healthgrades (Precious George, LCPC): 1.0/5 (1 review)
  • Rehab.com (Addiction Recovery Systems): 4.1/5 (76 reviews)

Patients praise

  • Compassionate and supportive care from individual therapists
  • Effective use of evidence-based practices like DBT, CBT, and EMDR
  • Successful outcomes in personal growth, trauma work, and resource empowerment
  • Positive interactions with reception staff at some locations
  • Convenient access to telehealth options

Common complaints

  • Administrative issues including last-minute cancellations and difficult scheduling
  • Reports of rude, dismissive, or unprofessional office staff
  • Concerns regarding therapist turnover and abrupt staff departures
  • Negative experiences with clinical approaches, such as being rushed, not feeling listened to, or unprofessional conduct during sessions
  • Facility environment complaints (e.g., uncomfortable lobby temperature)

"I am thrilled to find a compassionate therapist who is a good mix of guiding while also letting you steer the boat."

- Grow Therapy - Roseanna Lance, LPC

"One complaint I have is the high rate of staff leaving abruptly. Twice the therapist I was seeing left the company and I had to get transferred to a new counselor."

- Rehab.com - Pennsylvania Counseling Services

"Best therapy team ever. I’m so glad I found this practice. Logan is incredible and has given me the support, understanding, and encouragement I needed for over a year now."

- Integrate Therapy & Wellness

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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