Emergency Rooms | UM Health-Sparrow
Emergency Medicine • Lansing, MI • Since 1896 • Multiple locations in Michigan (Lansing, Okemos, St. Johns, Ionia, Carson City, Charlotte) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
UM Health-Sparrow Lansing is a nonprofit, integrated health system headquartered in Lansing, Michigan, formed from Sparrow Health System and the University of Michigan Health-Sparrow branding. It operates as Mid-Michigan’s major healthcare provider with a Level 1 Trauma Center and comprehensive services across urgent care, primary care, cancer care (Herbert-Herman Cancer Center), heart care (Thoracic Cardiovascular Institute), obstetrics (Mother Baby Center), emergency/trauma, and community health programs. The organization emphasizes accessible, high-quality care with a personal touch and serves rural and urban communities alike. Note: the system is transitioning to the University of Michigan Health-Sparrow branding, so patient communications may use either name during the transition. Emergency care is a key focus as the region’s only Level 1 Trauma Center.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Emergency Rooms | UM Health-Sparrow showing the emergency medicine practice in Lansing, MI.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.1 / 5 stars (126 reviews)
- Healthgrades: 64% (overall patient experience) (N/A (aggregated score))
- Medicare/CMS Survey Data: 69% (willingness to recommend) (N/A (CMS survey data))
Patients praise
- Positive interactions with nursing and physician staff reported by some patients
- Some patients experienced efficient emergency care
- Strong performance in specific care metrics such as infection control and clear discharge information
Common complaints
- Long emergency department wait times
- Staff responsiveness and communication concerns
- Frustrations regarding billing and financial policies
- Negative experiences with administrative and support staff interaction
"We came in to the ER at midnight. It is now 8AM. No updates, just uncomfortably sitting with a needle in my arm... overall fed up with the experience."
- Yelp review"Not our first time in this ER. The wait time has never been long. 5 minutes this time. Staff very freindly and courteous."
- Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Granger family pledges largest gift in history of UM-Health Sparrow - Jun 25, 2026
- Sparrow lab test automation to bring faster results - Dec 11, 2025
- News Release: U-M Board of Regents approves new behavioral health, ambulatory surgery centers at UM Health-Sparrow - Feb 19, 2026
- UM board signs off on two new hospital facilities in Lansing - Feb 19, 2026
- UM Health-Sparrow receives its largest donation ever to help build behavioral hospital - Jun 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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