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Laboratories | UM Health-Sparrow clinic

Laboratories | UM Health-Sparrow

Laboratory Services • Lansing, MI • Since 1896

3.7/5(2 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

UM Health-Sparrow Lansing is part of the University of Michigan Health–Sparrow integrated system (formerly Sparrow Health System). It operates as a nonprofit hospital network headquartered in Lansing, Michigan, offering advanced medical services and a Level 1 Trauma Center. The organization focuses on broad community care, including emergency services, cancer care at the Herbert-Herman Cancer Center, cardiovascular care, maternal-child services (Mother Baby Center), and primary care/community health initiatives. In 2024, the system rebranded to University of Michigan Health-Sparrow, with communications reflecting either name during the transition. Laboratories focus: - The page highlights broad clinical services and care centers, not specific laboratory capabilities or tests.

Services Offered

  • Laboratories
  • drive-thru COVID-19 collection
  • blood draw
  • Molecular Diagnostic Center for Excellence
  • BSL-3 laboratory services
  • full-service blood bank
  • outpatient labs
  • testing for local and statewide agencies
  • online scheduling at locations

Technology & Equipment

  • BSL-3 laboratory
  • Molecular Diagnostic Center for Excellence
  • full-service blood bank
  • drive-thru COVID-19 collection

Insurance & Payment

Not published.

Online scheduling is available at all locations with the exception of the Drive Thru Lab Services at Frandor in Lansing. This drive-thru will continue to be offered on a first-come, first-served basis during business hours.

Languages Spoken

Not published.

Commitments

  • Accredited by the College of American Pathologists (CAP)
  • ISO 9001 certification

Awards & Accreditations

  • Laboratories is accredited by the College of American Pathologists (CAP) and has achieved ISO 9001 certification, a global standard for quality.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv: 5.0 out of 5 (2)
  • Wheree: 7.7 out of 10
  • Yahoo Local: 1.0 out of 5

Patients praise

  • Efficient and quick service, particularly with appointments
  • Friendly, professional, and skilled staff/phlebotomists
  • Convenient drive-thru options and weekend availability
  • Minimal discomfort during procedures
  • Clear communication and helpful guidance using digital tools like MyChart

Common complaints

  • Occasional long wait times
  • Inconsistencies in privacy protocols
  • Occasional overcrowding, especially impacting elderly patients
  • Some reports of poor customer service

"Lines move quickly, no contamination from group waiting rooms, the staff is friendly and very skilled with minimal discomfort."

- Loc8NearMe review for Drive Thru Lab Services

"Something was not right today. Took close to an hour for me and my wife to get our blood tests. Not like other times we have come here over the past six months."

- Loc8NearMe review for Professional Building Lab

"Dawn is the best! I have a step daughter that struggles with getting her blood drawn, Dawn was very good at explaining everything and keeping her calm. We will ask for her every time."

- Loc8NearMe review for Professional Building Lab

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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