Primary Care Practices - UM Health-Sparrow
Primary Care • Lansing, MI • Since 1896 • 30+ locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
The University of Michigan Health-Sparrow (Sparrow Health System) is a nonprofit, integrated healthcare system based in Lansing, Michigan, now branded as University of Michigan Health-Sparrow. It provides a broad range of services through Sparrow Hospital and affiliated primary care practices, with a focus on accessible, community-based care. Highlights include: primary care and family medicine networks, a wide array of specialty services (including cancer care at the Herbert-Herman Cancer Center and heart care at the Thoracic Cardiovascular Institute), emergency services as Mid-Michigan’s Level 1 Trauma Center, and a Mother Baby Center delivering ~4,000 babies annually. The system emphasizes rural outreach, pediatric care, and community wellness, with a footprint in Lansing and surrounding areas and affiliation with the University of Michigan Health network. For primary care in Lansing, the site lists opportunities and roles within Sparrow, including Family Medicine and other clinical positions.
Services Offered
Not published.
Insurance & Payment
If your insurance is listed as a Yes, contact the practice directly.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Primary Care Practices - UM Health-Sparrow showing the primary care practice in Lansing, MI.
What Patients Say
Overall sentiment across review platforms: mixed
- Platforms such as Healthgrades, U.S. News & World Report, Birdeye, and WebMD: Approximately 64% - 65% patient recommendation rate for the hospital system (Varies widely by provider and platform; many individual providers have dozens of reviews, while hospital-level data is tracked through broader surveys)
Patients praise
- Some providers are described as caring, thorough, and good listeners
- Specific departments, such as wound care, have received national recognition for patient satisfaction
- Ongoing efforts to measure and improve patient satisfaction metrics following system integration
- Some patients appreciate the expertise and thoroughness of specific primary care physicians
Common complaints
- Difficulties with scheduling appointments and reaching the office by phone
- Communication issues with staff and providers
- Reports of rude or dismissive staff behavior
- Long wait times in emergency and clinic settings
- Concerns regarding continuity of care and responsiveness to patient needs
"Horrible communication. They never answer the phones... I’ve been trying to schedule myself and my kids an appointment for a month, can never get through!"
- Birdeye review of Sparrow Family Medicine Residency Central"I recently went to Dr. Rowe abs I found him knowledgeable and also has a very pleasant demeanor. So often, you feel rushed with a Primary care physician. The front office staff is very pleasant as well."
- Healthgrades review for Dr. Paul RoweSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Julie Bradford, NP, Nurse Practitioner | Lansing, MI | WebMD - Dec 12, 2025
- Heather N. Klopp, PA - Physician Assistant in Lansing, MI - May 14, 2026
- Amy Rumsey - Nurse Practitioner in East Lansing, MI - May 14, 2026
- Megan Quinlan-Kennedy, MD - Michigan State University Health Care - Sep 12, 2025
- "We need it": A look inside UM Health Sparrow's health care expansion in Lansing - Feb 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
Other primary care clinics in Lansing
Comparing your options?
See other primary care clinics in Lansing, or search the full directory by insurance, ratings, and more.
