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Lansing Urgent Care-West clinic

Lansing Urgent Care-West

Urgent Care • Lansing, MI

2.5/5(185 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.5 out of 5 stars (185 reviews (across 7 locations))
  • Healthgrades: 1 star (1 review)

Patients praise

  • friendly and professional medical staff/providers
  • efficient service for certain needs (e.g., stitches, acute illness)
  • convenience of online check-in/scheduling
  • thorough exams and clear referrals

Common complaints

  • long wait times despite online appointments
  • perceived lack of staff concern or professionalism
  • frustration with services offered vs promised (e.g., lab work)
  • billing or co-pay policies for follow-up visits

"Many reviews highlight the friendly and helpful staff, who strive to make each visit comfortable and respectful. Patients appreciate how quickly they are seen..."

- Loc8NearMe

"This place is absolutely awful. Why make an appointment online if they're going to have you wait an hour or more? The actual care is fine."

- Yelp

"It was more than a bad experience - it was a defeating, deflating, demoralizing experience, and it's made my life harder, not better."

- Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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