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Senior Services | Laurel, MD clinic

Senior Services | Laurel, MD

Geriatric Care • Laurel, MD • Since 1870

4.0/5(78 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

- The Laurel city site lists senior services as a key area with specific leadership: Gena Wade (Director of Senior Services) among a roster of city executives. - The governance structure includes a Deputy City Administrator/Chief Operations Officer, Chief Health Officer, Emergency Management leadership, and other senior roles, indicating an organized municipal framework that oversees senior services along with public safety, health, and operations. - Location references show Laurel, MD 20707 as the main HQ, with the city offices serving Laurel, Maryland. - Contact: Gena Wade, Director of Senior Services. - Context: The page presents senior services within a broader city administration structure, suggesting coordinated programs under the city’s operations and health/emergency management divisions.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Morningside House of Laurel on SeniorAdvisor/A Place for Mom: 4 out of 5 stars (78 reviews)
  • Caring.com: 4.6 out of 5 stars (Aggregate for home care agencies in Laurel, MD)

Patients praise

  • Kind and caring direct-care staff who try their best
  • Generally clean and attractive facility environments
  • Helpful support for families navigating memory care challenges
  • Effective physical and occupational therapy services in some locations

Common complaints

  • Reports of unprofessional management and lack of leadership
  • Concerns regarding understaffing and high staff turnover
  • Allegations of medical negligence, medication errors, and failure to follow doctor's orders
  • Reports of inadequate hygiene, malnutrition, and dehydration in some facilities
  • Communication issues between staff and families regarding resident health status

"Not a good experience in anyway. Patient was just in for rehab... The staffing is horrible not enough help. Leaves room for many errors all of which I witnessed. Dr. neglect, wrong diagnosis and prescriptions. Nurses giving wrong meds, overall sense of confusion and lack of professionalism."

- Caring.com review of The Laurels of Massillon

"The Laurel has helped my family deal, accept, and participate in mom's care with the best guidance. As the disease is awful and accelerates, we..."

- OneLife Senior Living blog testimonial for The Laurel Memory Care

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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