Berkshire Health Systems Urgent Care
Urgent Care • Lenox, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Berkshire Health Systems (BHS) runs urgent care services as part of its broad network in Berkshire County, MA. Key points relevant to your query: - BHS operates urgent care centers in addition to emergency, hospital, and primary/specialty care through a network of 28 provider clinics and 51 office locations. - Main facilities include 24/7 emergency care at Berkshire Medical Center (Pittsfield) and Fairview Hospital (Great Barrington), with a Satellite Emergency Facility on the BMC campus (North Adams). Urgent Care is part of their continuum of care. - Administrative details: nonprofit health system headquartered in Pittsfield, MA, with multiple clinics and services across the region. For the exact Lenox address or scheduling, consider contacting Berkshire Health Systems’ main urgent care network or checking their official site for the most up-to-date Lenox or nearby urgent care locations.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Social Media
Photos
Photos published by Berkshire Health Systems Urgent Care showing the urgent care practice in Lenox, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (for Lenox location): 3.9/5 (18)
- Birdeye (primarily Pittsfield): 4.0/5 (166)
Patients praise
- Quick, professional, and caring medical treatment
- Clean, modern, and well-maintained facilities
- Fast diagnosis and efficient check-in process
- Friendly and helpful medical staff
Common complaints
- Difficulty with patient portal password resets and unresponsive support
- Reports of unprofessional, rude, or aggressive behavior from specific staff members
- Concerns regarding medical care discrimination in broader Berkshire Health Systems locations
"Clean, neat, spacious, new. Super friendly, careful, professional staff"
- Yelp user review for Lenox location"Thank you very much for the Quick, Professional, Caring treatment I received... On the Mend"
- Birdeye user review for BHS Urgent Care"Berkshire Patient Portal fails to respond, leaving me locked out of access to medical info... Repeated calls and emails to support received no response."
- PissedConsumer review for BHS system generallySynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Berkshire Health Systems Urgent Care Opening Third Location in North Berkshire - Berkshire Health Systems - Dec 12, 2025
- Berkshire Health Systems to open new urgent care in Williamstown medical building | Northern Berkshires | The Berkshire Eagle - Dec 12, 2025
- Urgent Care Opening In Williamstown (Berkshire Health Systems) - Dec 12, 2025
- New Williamstown urgent care center helps meet emergent need | WAMC - Dec 23, 2025
- Williamstown: BHS hosting Urgent Care North open house | Community News | The Berkshire Eagle - Jan 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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