Carilion Clinic
Gastroenterology • Lexington, VA • Since 1899 • Multiple locations locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Carilion Clinic is a Roanoke, Virginia-based non-profit integrated health system that operates multiple hospitals, physician practices, and related services in western Virginia. It runs services across 70+ specialties, including gastroenterology, and supports medical education through partnerships such as the Virginia Tech Carilion School of Medicine and Research Institute. The Carilion Lexington area includes pediatric care facilities and locations expanding patient services, with the system emphasizing patient-centered care, wellness, and comprehensive hospital-based and outpatient care. For gastroenterology in Lexington specifically, Carilion Clinic provides GI services through its Lexington-area physicians and facilities as part of its broader western Virginia network.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
FAQs
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Social Media
Photos
Photos published by Carilion Clinic showing the gastroenterology practice in Lexington, VA.
What Patients Say
Overall sentiment across review platforms: mixed
- Carilion Clinic Official Site: 4.8 out of 5 stars (Approx. 384-385 total ratings per location)
- Carilion Clinic Official Site (Provider-specific: Dr. Mark A. Ringold): 5.0 out of 5 stars (626 total ratings)
Patients praise
- High satisfaction with individual gastroenterology specialists, with many physicians receiving strong ratings (e.g., 5.0/5.0) for professionalism, listening, and thoroughness
- Effective and timely access to care for patients with significant financial need or specific health concerns compared to other institutions
- Clean and safe facility environments noted in specific practice locations
- Effective clinical communication and bedside manner reported in provider-specific reviews
Common complaints
- Difficulties with administrative processes, such as appointment scheduling and rescheduling communication via MyChart
- Frustration regarding billing transparency and financial aid application processes
- Concerns about customer service responsiveness and perceived lack of empathy from some staff members
- Negative experiences reported at broader Carilion Clinic facilities, particularly in emergency or hospital settings, involving long wait times and staff interactions
"He made a very uncomfortable situation much more tolerable and I truly appreciate it. He listened to my concerns and did not make feel bad about them (as other doctors had previously)."
- Carilion Clinic official provider profile for Dr. Mark A. Ringold"Carilion saw me 3 business days after my new PCP in Danville called, immediately ordered blood tests the first day they saw me... and confirmed financial assistance of zero costs, in less time than my wait time at Duke GI for appt I made 5 months prior."
- Patient discussion on Inspire.com regarding Carilion GI services"They cannot tell me the time of the appointment, only that it will be morning or afternoon and we'll tell you the day before."
- Patient review on PissedConsumer regarding administrative policiesSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Troy Pleasant, MD | RMG Gastroenterology - Oct 2, 2025
- Carilion Children’s Celebrates the Opening of Lexington Pediatric Medicine Practice - Jan 15, 2026
- Carilion Children’s Pediatric Medicine - Lexington Location Opens - Jan 15, 2026
- Carilion Children's Pediatric Medicine- Lexington Location Opens - Jan 15, 2026
- Carilion Children’s expands to Lexington - Jan 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
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