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Lexington Eye Associates clinic

Lexington Eye Associates

Ophthalmology and Optometry • Lexington, MA • Since 2000 • Multiple (Arlington, Concord, Dedham Ophthalmic, Lexington, Sudbury, Westford) locations

3.7/5(577 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

- This page profiles Dedham Ophthalmic Consultants and Surgeons (DOCS), a private medical practice founded in 2000 and headquartered in Dedham, MA, with four offices in the U.S. (including Dedham and Concord, MA). - Services span general ophthalmology and subspecialties such as cataracts, retina, glaucoma, cornea, oculoplastics, LASIK, and eyecare—emphasizing comprehensive, patient-centered eye care. - Financials and size: approximately $27.3M annual revenue, about 7 employees, with a notable monthly website presence (≈16K visits) and strong US-based traffic. - Contact/locations: main HQ at 980 Washington St, Dedham, MA; additional office at 300 Baker Ave Ste 210, Concord, MA. General scheduling contact: scheduling@dedhamdocs.com; phone options available. Note: The provided content describes DOCS (Dedham Ophthalmic Consultants and Surgeons) rather than Lexington Eye Associates.

Services Offered

  • medical eye care
  • aesthetic surgery
  • vision-improving LASIK procedures
  • ophthalmology and optometry services
  • eye-care services

Team

  • Lexington Eye Associates team, board-certified doctors - ophthalmologists and optometrists leadership

Insurance & Payment

Not published.

Languages Spoken

Not published.

Current Offers

New Patient Offers

FAQs

What services does Lexington Eye Associates offer?

Medical eye care, aesthetic surgery, and vision-improving LASIK procedures.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregated): 4.4/5 stars (397 reviews)
  • Yelp (Brand level): 2.2/5 stars (180 reviews)
  • Better Business Bureau (BBB): D- (N/A)

Patients praise

  • Some positive experiences with specific doctors and clinical care quality
  • Appreciation for doctors who provide thorough explanations or follow-up calls

Common complaints

  • Dissatisfaction with administrative processes and billing accuracy
  • Frequent appointment scheduling issues and changes
  • Short, rude, or unprofessional staff interactions
  • Disorganized office environment and poor client relations management
  • Low-quality eyewear frames reported at high prices
  • Issues with navigation of insurance coverage

"Billing was never right, every single time i made an appointment it was changed or they made me an appointment with the wrong Dr."

- Yelp review

"The wait time for an appointment is ridiculous. I find most of my interactions with the staff people to be short and rude."

- Yelp review

"The doctor (Kieval) called me that evening to see how I was doing, which also gave me a good feeling."

- Yelp review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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