First Choice Walk-In Clinic
Urgent Care • Lexington, KY • 1 (Brannon Crossing location mentioned) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
First Choice Same-Day, Walk-In Clinic in Lexington, Kentucky provides urgent care alternative services for non-emergency illnesses and minor injuries without requiring an appointment. The clinic offers same-day care, on-site X-ray imaging available Monday through Friday from 8:30 AM to 5:00 PM, and is integrated with the Lexington Clinic network for seamless follow-up care.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Walk-ins welcome?
Yes. Walk-ins are welcome. Same-day appointments available.
On-site imaging available?
Yes, on-site X-ray imaging Monday–Friday, 8:30 AM – 5:00 PM.
Do I need an appointment?
No. Walk-ins are welcome. You can also schedule a same-day appointment if preferred and cut your wait time before you arrive.
Is this urgent care?
First Choice is an urgent care alternative designed to provide faster, more connected care for non-emergency conditions.
When should I go to the ER instead?
If you are experiencing severe symptoms (chest pain, difficulty breathing, major abdominal pain, fracture through the skin, or other major injury), go to the emergency room immediately.
Do you accept new patients?
Yes. New and existing patients are welcome for same-day care.
Will my primary care doctor be notified?
Yes. Your visit is connected to the Lexington Clinic network, making follow-up care seamless for established Lexington Clinic primary care patients.
Do you offer X-rays?
Yes, First Choice offers on-site X-ray services Monday through Friday, 8:30 AM to 5:00 PM. We provide imaging for walk-in patients as well as referrals from outside providers.
Photos
Photos published by First Choice Walk-In Clinic showing the urgent care practice in Lexington, KY.
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): Not accredited by BBB; rating impacted by failure to respond to complaints (Multiple complaints listed in BBB profile)
Patients praise
- Long-term patient loyalty (decades of care)
- Appreciation for clinical expertise and long-standing provider relationships
Common complaints
- Concerns regarding aggressive billing practices
- Issues with communication of billing statements to incorrect addresses causing credit reporting problems
- Unresolved customer complaints reported to the Better Business Bureau
"Aggressive billing practices when they won't wait for the supplement to pay after Medicare. How many older people are you taking advantage of trying to get them to pay the balance instead of waiting for the supplement money?"
- JC S on BBB"Dr. Z was great - billing stinks, led to collection and serious ding on my credit report! Changed addresses in aug 2012, saw doc in dec 2014. Bill (remainder from insurance) went to old address...."
- Clay C. via MapQuestSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Clinica Sierra Vista Opens Expands Care to Delano - Lexington Community Health Center | Clinica Sierra Vista - Mar 11, 2026
- Prisma Health Urgent Care expands access with new location in Red Bank, Lexington | Communities | coladaily.com - Sep 29, 2025
- Lexington Health Opens Blythewood Medical Park, Expanding Access to Primary Care | Lexington Medical Center Blog | LexWell - Dec 17, 2025
- Under one roof: Baptist Health ER and Urgent Care coming to Georgetown in 2026 - Jul 21, 2025
- Urgent Care in Hanes Square, Winston - Salem, NC | Novant Health - GoHealth Urgent Care - Jul 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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