Mass General Brigham Urgent Care
Urgent Care • Lexington, MA • Since 1994 • Mass General Brigham Express Care locations listed (Amherst, Andover, Boston Common, Brookline, Danvers, Greenfield, Southampton, Lawrence, Lynn, Natick, Newton, Northampton, Pembroke, Westwood, Weymouth, Woburn) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, affiliated with Harvard Medical School. It includes Massachusetts General Hospital and Brigham and Women’s Hospital plus community hospitals, home care, urgent care, and a health plan. As of 2024–2025, it employs about 82,000 people and operates with roughly US$20B in annual revenue. MGB’s leadership emphasizes a unified system identity (formerly Partners HealthCare) and ongoing cost-management initiatives and reorganizations.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Appointments are not required?
Appointments are not required, but please note: Closing hours vary depending on clinical capacity. Those with more serious medical needs will be seen first.
Photos
Photos published by Mass General Brigham Urgent Care showing the urgent care practice in Lexington, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Google and various local business directories: Google ratings for various locations range widely, with some averaging around 3.6/5 (e.g., Natick) and others around 2.9/5 (e.g., Watertown) or 2.8/5 (e.g., Boston Common). (Varies significantly by location (e.g., 158 reviews for Natick, 53 for Watertown, 208 for Boston Common).)
Patients praise
- Professional and knowledgeable medical staff (nurses and clinicians)
- Clean and modern facilities
- Convenient option for non-emergency care outside of primary care hours
- Efficient and thorough care when wait times are manageable
Common complaints
- Long wait times or being turned away due to capacity before closing time
- Concerns regarding front desk staff demeanor and responsiveness
- Administrative and billing issues, including potential errors and difficulties with insurance re-billing
- Inconsistent care quality, including reports of potential misdiagnosis
"The receptionist had her hand firmly planted in a bag of chips for the five minutes she was dealing with me. LOL."
- Loc8NearMe review (Woburn location)"They are very excellent at what they are doing,very professional and they good taking care of their patients."
- Boston Consumers' Checkbook review (Natick location)"Arrived over 3.5 hours before closure and was told they were at capacity... If I could give it 0 stars, I would."
- LocalityBiz review (Boston Common location)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Caring in Good Company - Massachusetts General Hospital Giving - Mar 16, 2026
- AI chatbot used by MGB is getting thousands of appointments - May 9, 2026
- Dr. Nicole M LaRue, MD, MSC - Wellesley, MA - Internal Medicine - May 26, 2026
- CVS and MGB want to collaborate to provide primary care - Jul 31, 2025
- Mass General Brigham receives $35M gift for cancer facilities - Becker's Oncology - Feb 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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