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Lima Memorial Orthopaedic Services clinic

Lima Memorial Orthopaedic Services

Orthopaedic Clinic • Lima, OH • Since 1899

4.8/5(3,807 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

- Lima Memorial Health System is a nonprofit, not-for-profit hospital network based in Lima, Ohio, serving northwest Ohio with a focus on close-to-home care. It operates under ProMedica affiliation and emphasizes primary, pediatric, and specialty physician services through Lima Memorial Physicians (LMP). - Key facility and care details: - Location: Lima, Ohio, United States - Emergency department: Level II trauma center - History: Founded in 1899 (originally Lima City Hospital) - Size: Over 1,500 employees; operates 25 facilities in a 10-county region (Lima Memorial Health System site lists 406 employees with different figures in various sources) - Type: Private nonprofit hospital system; nonprofit ownership - Contact and access: - Address: 1001 Bellefontaine Ave., Lima, OH 45804 (HQ) - Phone: 419-228-3335

Services Offered

  • Orthopaedic services
  • Orthopaedic surgery
  • Sports medicine
  • Total joint replacement
  • Outpatient therapy and rehabilitation
  • Pre-admission testing
  • In-room therapy
  • Postoperative recovery and therapy in the same room
  • Private patient rooms
  • Social services
  • Rehab services
  • Home health
  • Physician follow-ups

Team

  • Orthopaedic physicians - Physicians/orthopaedic surgeons

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

How to schedule or learn more about orthopaedic services?

Call 419-998-4449 or 419-998-4690 for pre-admission testing; initial visit to an orthopaedic physician before therapy/surgery.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Momentary (via CMS HCAHPS): 5 out of 5 stars (overall hospital rating) (161 completed patient surveys)
  • Birdeye: 4.8 out of 5 stars (3,646 reviews (aggregate from Google, Facebook, Birdeye))
  • Vitals: 4.7-4.8 out of 5 stars (average physician ratings)

Patients praise

  • High level of patient satisfaction regarding surgical outcomes and doctor expertise
  • Strong physician communication skills, with many doctors noted for listening and explaining conditions clearly in an understandable way
  • Efficient clinical staff and professional medical care provided by physicians
  • High hospital ratings for cleanliness, quietness, and overall patient experience at the Institute for Orthopaedic Surgery

Common complaints

  • Long wait times to be seen by physicians
  • Frustration with administrative/registration processes and communication gaps
  • Occasional reports of perceived lack of empathy or sensitivity regarding patient pain levels or personal needs
  • Isolated reports of poor surgical outcomes or post-operative communication breakdowns

"Dr. Matthews does a fantastic job of getting to know the patient and answering medical questions. He actually listens and doesn’t hurry to the next appointment."

- Healthgrades

"Staff is rude... not very sensitive or sympathetic to my situation, all they care about Is policy... I'll never attend any place of their facility."

- Birdeye

"Dr. Otte was very nice but I waited for over an hour to see him. I was just in an accident and broke my shoulder and sitting in the hard chair was not comfortable for that period of time."

- Vitals

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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