Primary Care | Lima Memorial Health ...
Primary Care • Lima, OH • Since 1899 • 10 family medicine locations across Lima and surrounding areas locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Lima Memorial Health System is a nonprofit, nonprofit-affiliated hospital system based in Lima, Ohio. Founded in 1899 (originally Lima City Hospital), it operates as a not-for-profit healthcare organization serving northwest Ohio with a network of primary and specialty care. The system employs around 406 staff (with growth noted) and has annual revenue of about $350 million. It is affiliated with ProMedica and offers extended access through Lima Memorial Physicians (LMP), a group of primary care, pediatric, and specialty physicians. Key details: - Location: Lima, Ohio - Emergency department: Level II trauma center - Size: 1,500+ employees across the region (note: some ranges cite different counts) - Service area: 10-county region in northwest Ohio; 25 facilities cited in some sources - Headquarters: 1001 Bellefontaine Ave, Lima, OH 45804 - Website: limamemorial.org - Contact: 419-228-3335 If you’re specifically looking for primary care options in Lima Memorial Health System, you’d likely explore Lima Memorial Physicians (LMP) for a network of primary care and pediatric providers, plus associated urgent care and specialty services within their Lima, Ohio footprint.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Primary Care | Lima Memorial Health ... showing the primary care practice in Lima, OH.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Family Medicine - West): 3.3 out of 5 stars (3 reviews)
- Momentary (CMS HCAHPS data): 3 out of 5 stars (593 patient surveys)
- Birdeye (Kenton Medical Center): 3 out of 5 stars (6 reviews)
- U.S. News & World Report: 88% willing to recommend
Patients praise
- Some patients report outstanding and caring service, describing staff as treating them like family
- Specific praise for effective diagnosis in some cases, such as early skin cancer detection
- Appreciation for convenience of services like on-site lab work and X-rays in walk-in/medical centers
- Positive experiences with individual providers, including NPs and physicians mentioned by name
Common complaints
- Concerns regarding clerical and front desk staff professionalism, including reported rudeness and communication issues
- Specific complaints about doctor and nurse communication, with some patients feeling unheard or misdiagnosed
- Reports of condescending behavior by some providers and perceived lack of compassion
"If I could, I would give this office zero stars due to the unprofessionalism displayed by staff members... Ana Etlzer's behavior towards patients is unacceptable, lacking compassion and respect."
- Birdeye (Patient review)"I always receive the best care at Memorial. They treat you like family and ensure you feel welcome. 10/10!"
- LocalityBiz (Patient review)"Unfortunately not the first time... being treated for something you DID not come in for... Treated with dignity at this location is highly unlikely."
- LocalityBiz (Patient review)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Know Where to Go for Care - Lima Memorial Health System - Aug 26, 2025
- [PDF] Lima Memorial Provider Locations SAME-DAY CARE AVAILABLE - Sep 7, 2025
- Lima Memorial CNP stresses the importance of primary care | First Edition | hometownstations.com - Jun 16, 2026
- Lima Memorial Health System - Wapakoneta Medical Center - Apr 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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