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Elderwood at Lockport

Skilled Nursing Facility • Lockport, NY • Since 1978

2.8/5(24 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Elderwood at Lockport is a senior care facility in Lockport, part of the Elderwood organization. Highlights from the site and recent news indicate: - Location: Elderwood at Lockport, a senior living and care community in Lockport, NY (near Buffalo). - Services: Long-term care, skilled nursing, memory care, and assisted living options typical of Elderwood communities. - Staffing/Promotions: The Buffalo News has reported promotions related to Elderwood locations, including Elderwood at Lockport (though specific names/promotions for Lockport in the provided extract are not detailed). - Related context: Elderwood operates multiple campuses in Western New York (e.g., Hamburg, Wheatfield, Lockport, Tonawanda) and emphasizes senior services and community care. If you’re researching Elderwood at Lockport, you may want to visit their site for specifics on: - Available care levels (skilled nursing, assisted living, memory care) - Admissions process and eligibility - Fees and financing options - Staffing, amenities, and resident activities - Contact information for tours or inquiries Would you like a more targeted summary of services and amenities listed specifically for Elderwood at Lockport, or directions on how to contact them?

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

What Patients Say

Overall sentiment across review platforms: mixed

  • AssistedLivingScout: 2.7 out of 5 stars (24 reviews)
  • MyCaringPlan: 5.4 out of 10 (N/A)
  • NursingHomeRating.org: 4 out of 5 stars (N/A)

Patients praise

  • Rehabilitation staff noted as wonderful by some families
  • Some reports describe the facility as well-maintained and clean
  • Availability of personalized meal selections for some residents
  • Some staff members praised for being professional and helpful

Common complaints

  • Chronic understaffing leading to long response times for assistance
  • Criticism regarding the quality of food and meal options
  • Reports of rude or unhelpful behavior from some staff members
  • Communication difficulties with the facility and responsiveness issues
  • Deficiencies found in state inspections, including ADL care, infection control, and fire/electrical safety
  • Allegations of neglect and poor end-of-life care in some individual accounts

"The staff were wonderful in the rehab unit... Sometimes it would take an hour to get someone to get my grandma out of bed so we can go to the cafeteria and have lunch together."

- AssistedLivingScout review

"Several reviews criticize the quality of the food, describing it as terrible, with some patients only receiving sandwiches for supper."

- MyCaringPlan review summary

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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