Duly Health and Care
Pediatrics • Lombard, IL
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Lombard Primary & Specialty Care Doctors is a clinic in Lombard, Illinois offering primary care including pediatrics, internal medicine, and family medicine, along with specialty services such as physical therapy, occupational therapy, radiology, laboratory services, surgery, sleep medicine, orthopedics, and numerous other medical specialties.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Duly Health and Care showing the pediatrics practice in Lombard, IL.
What Patients Say
Overall sentiment across review platforms: mixed
- Duly Health and Care (internal reporting): 4.8 out of 5 stars (aggregate for Duly providers) (Not explicitly stated total count)
- Edward-Elmhurst Health Center - Lombard (Birdeye): 4.2 out of 5 stars (352 reviews)
- Healthgrades (Dr. Susan Bardolph): 4.9 out of 5 stars (106 reviews)
- WebMD (Dr. Gary Yong): 4.5 out of 5 stars (33 ratings)
Patients praise
- High ratings for individual, experienced physicians who listen to concerns
- Appreciation for thorough, professional, and knowledgeable care from specific doctors
- Positive experiences with in-office testing and comprehensive services at some locations
- Some patients report high satisfaction and longevity with their providers
Common complaints
- Reports of long wait times
- Concerns regarding staff rudeness and unprofessionalism at the front desk
- Complaints about poor communication, such as lack of follow-up on test results or issues with referrals
- Perceptions of rushed, impersonal, or dismissive care from certain providers
- Frustration with administrative or billing processes
"Doctor is courteous, thorough, and professional. She sits and discusses your health issues with you."
- Healthgrades review for Dr. Susan Bardolph"I shared my symptoms during my annual visit, but the provider... seemed uninterested and quickly dismissed everything as COVID. ... The visit felt rushed and impersonal."
- LocalityBiz review for Duly Health (Lombard)"The front desk is terrible, but the doctors are okay. They make you wait for so long and then say they sent referrals and fax but when you go to the facility it’s never there."
- LocalityBiz review for Primary Care Services, SCSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Elizabeth R. Baldys, PA - Physician Assistant in Lombard, IL - May 14, 2026
- Dr. Gina Drugas, MD - Family Medicine Physician in Westmont, IL | Healthgrades - Oct 20, 2025
- Dr. Diana M Burda, MD - Orland Park, IL - Internal Medicine - May 26, 2026
- Dr. Baasma Khan | Internal Medicine Palos Park, IL - Jul 15, 2025
- Dr. Gabriella Shirazi, Family Physician | Berwyn, IL | WebMD - Jul 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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