46.78 mi away - Location search | Quest Diagnostics
Laboratory Services • Ludington, MI • Since 1967
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Quest Diagnostics is a public medical and diagnostic laboratory company (ticker DGX) headquartered in Secaucus, NJ. It operates globally (42 countries) and provides diagnostic testing and related services. Key facts: founded 1967, about 14,319 employees, annual revenue around $11.0B, market cap ~ $14.4B. General contact: wellness@questdiagnostics.com; phone +1 866-697-8378. For a location near Ludington, MI, Quest Diagnostics offers local lab services and testing at nearby facilities within the United States. If you’re searching specifically for a Ludington-area location within approximately 46.78 miles, the site may help you find the closest Quest Diagnostics lab or collection center.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by 46.78 mi away - Location search | Quest Diagnostics showing the laboratory services practice in Ludington, MI.
What Patients Say
Overall sentiment across review platforms: negative
- ComplaintsBoard: 1.3/5 (7 reviews (plus 492 complaints))
- ClaimBo: 2.55/5 (59 reviews (based on 911 total ratings))
- Birdeye (Kalamazoo location): 3.7/5 (57 reviews)
Patients praise
- Professionalism and kindness of specific staff members at certain locations
- Efficient and fast service reported by some patients
- Successful and comfortable blood draws, including for children
Common complaints
- Dissatisfaction with customer service and difficulty reaching live representatives
- Billing issues, including confusing invoices and perceived billing errors
- Long wait times and difficulties with the online appointment scheduling system
- Reports of inconsistent test result accuracy or lost samples
- Frustration with automated systems replacing human interaction at some locations
"They closed the receptionist window—there is no human contact at all anymore. Everything is pushed to a machine, and it’s simply not working."
- Trustpilot review"You are not able to talk to a real person. Can only make an appointment using the computer. This slows down the call and it makes mistakes."
- Birdeye review (Kalamazoo location)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- 1971 E Beltline Ave NE - Grand Rapids, MI | Quest - Jun 16, 2026
- 20298 Middlebelt Rd - Livonia, MI | Quest - May 20, 2026
- 40015 Grand River Rd - Novi, MI | Quest - May 20, 2026
- 2062 N Center Rd - Saginaw, MI | Quest - Jun 15, 2026
- 38815 Dequindre Rd - Troy, MI | Quest - May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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