Kelly & Velazquez Eye Center
Optometry • Ludlow, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Kelly & Velazquez Eye Center is a Ludlow, Massachusetts-based ophthalmology practice offering routine eye exams and complex surgical procedures. With over 30 years of care, the center emphasizes a warm, friendly environment. The practice operates from two offices (Ludlow and Palmer, MA) and is led by a small team (listed workforce includes admin and finance roles). It provides comprehensive eye care, eyewear services, and potential clinical trial involvement. Contact numbers and the main address (362 Sewall St, Ludlow) are available. Overall, a long-standing, patient-focused eye center serving the Ludlow area and surrounding Massachusetts communities.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What services are offered?
Routine eye exams to complex surgical procedures.
What services are offered at the office?
Offering services from routine eye exams to complex surgical procedures.
Photos
Photos published by Kelly & Velazquez Eye Center showing the optometry practice in Ludlow, MA.
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.3/5 stars (based on 13 reviews) (13 reviews)
- Vitals: 4.3/5 stars (based on 6 reviews) (6 reviews)
- Healthgrades: 3.4/5 stars (based on 15 reviews) (15 reviews)
Patients praise
- Friendly, welcoming, and efficient office staff
- Professional, thorough, and caring medical doctors
- Success with surgical procedures like cataract surgery
- Helpful assistance with selecting eyewear
Common complaints
- Concerns regarding incorrect prescriptions or follow-up communication
- Reports of rude behavior from staff or medical personnel
"Absolutely the way a doctor's office should treat patients from the check in to the check out! Front office staff is welcoming, friendly and efficient, Dr. and Medical Assistant were AMAZING!"
- WebMD patient review"Our experience with Kelly N. Pouliot was very disappointing. My husband was treated for double vision and prescribed prism lenses. After the glasses were made exactly as prescribed, it became clear the prescription was incorrect. Despite the seriousness of the issue... there was no timely follow-up."
- Birdeye patient review"Dr. Velazquez is the most thorough & caring doctor I've ever made. He explained my condition in simple terms. I never felt rushed. I recommend him to anyone!"
- Vitals patient reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Kelly Klimo, O.D., M.S. | Cincinnati Eye Institute - Aug 20, 2025
- Doctor restores sight in El Salvador « Euro Weekly News - Mar 5, 2026
- Price Kloess - Jun 14, 2026
- Dr. Walter Williams IV, O.D., FAAO | Louisville Eye Care Services - Jan 28, 2026
- Dr. Kathleen Leone, MD, Ophthalmologist | Wilmington, NC | WebMD - Mar 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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