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New England Orthopedic Surgeons clinic

New England Orthopedic Surgeons

Physical Therapy • Ludlow, MA • Since 1973 • 2+ (Ludlow Physical Therapy location; East Longmeadow/Feeding Hills/Northampton/Springfield related pages under NE Orthopedic Surgeons) locations

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

New England Orthopedic Surgeons (NEOS) is a private medical practice established in 1973 with 39 employees and about $14.1M annual revenue, serving musculoskeletal care in Springfield, East Longmeadow, Northampton, and Chicopee, MA. They offer hip, knee, shoulder, foot/ankle, and hand surgery and operate across four MA offices (primarily Springfield). Key details: - Services: orthopedic surgery and musculoskeletal care - Locations: 4 offices in greater Springfield, MA (including 300 Birnie Ave, Springfield) - Contact: +1-413-785-4666 - Website: neortho.com - Industry metrics: active private practice; SIC/NAICS 80/801; employees 39 - Online presence: ~6.6k monthly visits; strong bounce rate at 0.3%, ~5.4 pages/visit Note: The description does not mention Ludlow-specific therapy services.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • befithealthclubs.com (Ludlow Physical Therapy / New England Orthopedic Surgeons Physical Therapy): 3.1 (with 1-star scheduling complaint) (7 reviews)
  • BestProsInTown (New England Orthopedic Surgeons Physical Therapy): not specified in provided snippet (17 reviews)

Patients praise

  • Caring, attentive PT staff and guidance through recovery
  • Friendly/professional staff and a welcoming atmosphere
  • Therapists described as knowledgeable and able to help patients recover from injuries

Common complaints

  • Scheduling problems (appointments not kept at requested times; cancellations)
  • Mixed bedside-experience complaints (feeling like an inconvenience/assembly-line)

"“From my initial evaluation to my 5 month recovery ( and beyond) everyone was wonderful… My team listened to my concerns… I would recommend NEOS in Ludlow…”"

- beFithealthclubs.com catalog page for New England Orthopedic Surgeons Physical Therapy in Ludlow

"“I gave only one star because the scheduling is the worse i have ever seen… appts were all over the place… keep looking.”"

- beFithealthclubs.com catalog page for New England Orthopedic Surgeons Physical Therapy in Ludlow

"“Customers feel that the staff truly cares about their progress and are willing to go the extra mile for successful recovery.”"

- BestProsInTown snippet for New England Orthopedic Surgeons Physical Therapy

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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