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Greater Lynn Senior Services clinic

Greater Lynn Senior Services

Geriatric Care • Lynn, MA • Since 1976

3.3/5(55 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

GLSS Homepage Lynn — Greater Lynn Senior Services, Inc. - Nonprofit organization serving adults over 60 and people with disabilities in Lynn, Lynnfield, Nahant, Saugus, and Swampscott (North Shore area; programs extend beyond service towns). - Founded in 1976; headquartered in Lynn, MA. Private, active nonprofit with 109 employees and roughly $2.8M annual revenue. - Services include news and events, information and referral, nutrition assistance, transportation, mobility links, and health and well-being programs. - Contact: info@glss.net; main phone options listed (multiple numbers including (781) 599-0110 and others). - Official homepage: glss.net (LinkedIn: greater-lynn-senior-services). Offices listed at 8 Silsbee Street, Lynn, MA 01901 (HQ) with additional locations in San Francisco, CA.

Services Offered

  • Home care
  • Meals on Wheels
  • Senior care options
  • Protective services
  • Elder legal services
  • Adult foster care
  • Consumer-directed care
  • Caregiver program
  • One Care LTSS coordination
  • LTSS information and referral
  • Community programs

Team

  • GLSS Leadership team - Senior Management

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 76% recommend (Facebook) (31 reviews)
  • Glassdoor: 3.3 out of 5 stars (Employee reviews) (55 reviews)

Patients praise

  • Case managers and home care staff described as professional, caring, compassionate, and reliable by some service recipients
  • Well-regarded protective services and advocacy support programs

Common complaints

  • Transportation service reliability issues, including late arrivals and incorrect drop-off locations
  • Historical leadership controversies involving allegations of harassment against the former CEO and subsequent public protests
  • Staffing or operational complaints affecting service quality

"My case manager Anna is a true asset to GLSS and the elderly community— she is professional, reliable, extremely knowledgeable, pleasant, and caring."

- GLSS 2024 Annual Report (Consumer feedback)

"My medical provider charged me a $25 late fee thanks to the tardiness of the ride..."

- Birdeye consumer review

"We dropped the ball... We were responsible for booking and performing the trip... It was GLSS’ fault."

- GLSS Transportation Director (2017)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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