Monument Health Laboratories
Laboratory Services • Madison, SD • Since 1973
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Monument Health is a nonprofit integrated health system based in Rapid City, South Dakota, serving western South Dakota and eastern Wyoming. The system includes 5 hospitals, 8 specialty/surgical centers, and a network of over 40 clinics, with more than 4,500 physicians and caregivers across 20 communities. It offers 33 medical specialties and supports medical training, a residency program, and ongoing research (more than 130 active studies). The organization emphasizes community-based care and future-focused medicine, aiming to deliver excellence in health care. For Laboratory Services specifically at Monument Health Madison, no direct details are provided on the page beyond its broader network and locations. If you need lab services details (e.g., Madison location hours, tests offered, or contact), let me know and I can extract or search for those specifics.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Discounted price for Lab On-Demand without physician’s order, Cash lab offerings at many locations, MyChart portal payments maybe for results and services (not explicit)
Languages Spoken
Not published.
Pricing
Social Media
Photos
Photos published by Monument Health Laboratories showing the laboratory services practice in Madison, SD.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (for Monument Health Rapid City Hospital): 1.9 out of 5 stars (55 reviews)
Patients praise
- Staff friendliness and knowledge cited in general hospital reviews
- Presence of robust laboratory test offerings and availability of on-demand, walk-in services
Common complaints
- Billing and insurance-related issues, including conflicts over payment processing and communication with billing staff
- Documented administrative errors in laboratory results reporting, specifically involving incorrect recording of test results in electronic medical records
"A serum HCG qualitative lab test was ordered by the physician with negative results reported by the laboratory (lab)... The incorrect negative pregnancy test result performed on 7/3/23 was referenced on 7/13/23 when treatment was provided."
- South Dakota Department of Health Complaint Survey Report"Despite numerous phone calls attempting to resolve this issue, I have been met with extremely disrespectful and unhelpful behavior from their collections staff."
- Better Business Bureau Complaint SubmissionSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Upgrading the Rapid City Hospital Laboratory - Monument Health - Dec 3, 2025
- Upgraded RCH Lab is Full Go - Monument Health - Jan 20, 2026
- Laboratory Superstar - Monument Health - Feb 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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