Bay State Physical Therapy
Physical Therapy • Malden, MA • 1 site in Malden, MA locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Bay State Physical Therapy (Bay State Physical Therapy of Randolph, Inc.) is a private hospitals and health care provider headquartered in Braintree, MA, with 4 offices in the United States and a presence in Nigeria. The company has about 358 employees and annual revenue around $22.3 million. They operate under the aliases Bay State Physical Therapy, Bay State Physical Therapy of Randolph, Inc. Key contact options include main phone numbers (866) 296-2778, 1-617-282-8080, and +1 978 767 8343, along with the email info@baystatept.com. Primary locations listed include: - 703 Granite St, Suite 300, Braintree, MA 02184 (HQ) - 540 Gallivan Blvd, Dorchester Center, MA 02124 - Randolph, NJ (note: likely a discrepancy; verify if NJ is accurate) - 360 Brockton Ave 205, Abington, MA 02351 Note: The provided data does not list a Malden, MA location for Bay State Physical Therapy. If you need a Malden-specific location, I recommend checking their official site or contacting the main line to confirm whether a Malden clinic exists.
Services Offered
Technology & Equipment
Team
Insurance & Payment
In-network for most insurance plans
Credit Card, Debit Card, Cash, Check, Pay Now, Insurance
Languages Spoken
Pricing
Current Offers
New patient special - Not listed (expires Not listed)
FAQs
What services are offered?
Orthopedic manual therapy, dance medicine, balance/gait disorders, post- and pre-surgical rehab, therapeutic exercise, manual therapy, and other physical therapy services.
Social Media
Photos
Photos published by Bay State Physical Therapy showing the physical therapy practice in Malden, MA.
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.9 out of 5 stars (123 reviews)
- Unilocal: 5 out of 5 stars (2 reviews)
Patients praise
- Professional and knowledgeable physical therapists
- Friendly and welcoming atmosphere
- Effective, hands-on treatment approaches
- Clean and well-maintained facilities
- Helpful office staff
Common complaints
- Issues with billing and insurance payments
- Potential concerns regarding administrative practices or collections
- Some negative patient sentiment reported on specific review platforms
"My experience with Bay State has been a very good one. The therapist are all very professional, very kind and very patient they make you feel very comfortable and welcomed."
- Birdeye Review"I am so impressed that this practice uses a hands on approach instead of putting moist heat and machines on you. My physical therapist Dora explains everything to me and is very patient with me."
- Unilocal Review"Terrible. I have insurance. Insurance covered PT but Bay State would not wait for the final payment and turned it over to creditors. They did not work with me..."
- Bay State PT Website/Location Page ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- The Windham Eagle Business: Business Spotlight - Saco Bay Physical Therapy - By Michelle Libby - May 14, 2026
- Madeleine M. Story - Physical Therapist in Auburn, MA - May 14, 2026
- 🏥 Multiple Healthcare Jobs Now Hiring in Malden, MA - NewsBreak - Jul 7, 2026
- Sarah J. Laudone - Physical Therapist in Franklin, MA - May 14, 2026
- Laura Wiltshire, PT - Physical Therapist in Millbury, MA - May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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